LensCrafters at Macy's on State Street provides comprehensive eye exams and a wide assortment of designer brands. The team is described as amazing, supportive, patient, and thorough. Staff members are noted as being super helpful, going above and beyond, and providing exceptional customer service. The doctors are professional, personable, and care very much about patient eye health, making patients comfortable and answering all questions. The business accepts most vision insurance plans and all prescriptions are welcome. Many reviewers recommend them, calling it the best experience and a pleasure to do business there.
India at the LensCrafters in Macys on State Street in Chicago is AMAZING!!! She went above and beyond and I would definitely return to this location to work with her again.
April 2026
10 out of 10 service. I am very happy with the glasses I bought.
August 2025
Very thorough exam and the Best service when choosing a new pair of glasses! Absolutely!