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December 2023 by Keira Wojcikiewicz
I recently went to this LensCrafters to buy a new pair of glasses since my current glasses are… old.. to put it nicely. The employees there were both very kind and knowledgeable; they really helped me to decide what was best for the quality and longevity of my purchase. I am unfortunately not sure of the other woman’s name, but Destiny checked me out/tended to me primarily and was exceedingly helpful and patient with all of my many questions. Lovely and warm demeanor! So excited for my new glasses :))
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December 2023 by Xiaoyun Gong
Very helpful! Fixed my glasses even if I didn’t buy them here
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October 2023 by Bobby Riotto
My glasses were all out of wack and they got them fixed up in no time! Very friendly staff!
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August 2023 by alyce phyall
B bright and believableR raw and righteousI intelligent and intuitiveTreated me as a valued customer and took ownership in a positive and productive knowledgeable in a profoundly patient matter. Continue success in hiring sales people like Bri who made my shopping experience spectacular!
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July 2023 by David Edelberg
A totally excellent experience, better than any ophthalmologist (MD) eye exam. Oh, and I am an MD myself. The Lenscrafter staff was excellent, very helpful in frame selection and fitting. I will be referring my patients to this store and especially this optometrist
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July 2023 by Keith Wideman
I came in to repair my new glasses. I accidentally dropped them and the lens came out and was scratched. Staff was great. Assisted me with replacing as I had a warranty.
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July 2023 by smnct177
Super delightful and helpful people :) quickly and effectively fixed my glasses frame. And charming to talk to to boot! Thanks again
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June 2023 by Michelle Guo
Came in with my lenscrafters glasses because one of the arms got bent and Citlali was very kind as she fixed, cleaned, and adjusted the tightness until I was satisfied! Simple, quick, and free service. I will definitely come back if I ever need another adjustment.
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June 2023 by Cristian Alba
I’ve always really appreciated the service I’ve gotten @ this location! Whether I have questions regarding different frames or just asking for an adjustment, they always have taken care of me. 10/10
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June 2023 by Yatin Maladkar
Great place. They helped with fixing the broken frame with a screw missing without any charge. Really appreciate the quick help.
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May 2023 by J Liu
Citlali and Cindy went above and beyond!My mom fell on the street and cracked her glasses. We are here for a 48 hour visit and am grateful that they fixed my mom’s glasses with great service and generosity.We will definitely come back here in the future for any eyeglass needs.
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May 2023 by Helga Ganz
I was very pleased with the service I received at this store. I was greeted as I walked up to the counter and asked if I required help. The salesperson, Citlali, helped me find the frame most suited to my face. She also made sure I was paying the best price for my purchase. I would highly recommend this LensCrafters Store.
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March 2023 by jahmil thomas
I came in to get my glasses adjusted and Chuck and Citlali helped me out. Really kind people and LensCrafters are lucky to have them.
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March 2023 by Millie O'hare
Lanaya and Alex were so helpful in repairing my sunglasses ?️. I CANNOT thank them both enough for taking the time to assist me. They were both patient and kind. Very funny too! A great overall experience. I will definitely be back. Thank you LensCrafters at Macy's for a flawless experience. 10 Stars!!!!
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February 2023 by Keriann Cerski
It’s been 5 weeks since my glasses were ordered. Never called me when my glasses arrived into store. They were supposed to be shipped out to me at week 4 but it’s been a week and no delivery services have packages coming to my address or name. I was told when I ordered them it would take 2 to 3 weeks. I understand when the glasses took longer to make, but since they have been delivered to the store they have not done their jobs in getting my glasses to me.
