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September 2024 by Nakea Love
Above and beyond staff, Shantill was the best, super professional and very helpful. My moving experience was very hectic, but Extra Space Storage made storing my items easy. My ID didn’t validate correctly and I needed to come in before 6pm when the office closes to correct it, but because I was spending so much time packing I almost forgot. When i got there it was 6:02pm so I was freaking out a bit. I had a moving truck full of items and was potentially going to have no where to put it. However the staff was super nice and let me in to quickly verify my ID. I thought since they were closing I’d have to figure everything out myself, but Shantill was a god send and walked me through the WHOLE process! She instructed me on how to enter the door codes, showed me the entrance area for unloading my items + reminded me of the hours, and even walked me to my storage unit, showed me how to use the lock they provided, and provided directions for where all the dolly’s were so I could move in easier. This was probably the best experience I’ve had at a storage facility and they definitely did not have to do all of that given that I showed up at office closing hours. The space was clean, secure, and with the dolly/ carts, not that hard to move into. They even have a bathroom if your moving takes a while and you gotta go lol. Although the unit may look small when it’s empty it fits a LOT, as long as you stack the boxes like you’re supposed to. Overall 5/5 experience and super happy with my choice thus far.
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August 2024 by Pedro Guzman
Very helpful explaining how this storage facility works.
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August 2024 by Amira Paige
Staff was on time and friendly. Only issue I have is customers do not put carts back in correct place. You may have to walk around to find one.
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August 2024 by Daniel Fernandez
thank u shantill for all your help today!
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August 2024 by will laboy
The Young Lady that answered my phone call this morning was an absolute Blessing! She answered all of my questions and went above and beyond to help me. She was REALLY PROFESSIONAL, POLITE and INFORMED!! 5 STARS!!!
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August 2024 by James Rosales
Best storage unit I have rented it is climate control, and easy to access when I need to store or pick items up. never had any issues during my time of renting highly recommend location
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August 2024 by Angel Zepeda
I had a great experience here! Would recommend to anyone looking for a storage unit at a good cost.
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August 2024 by Alyssa Pulido
Shantill did an amazing job assisting us throughout our experience! She was very kind, helpful, and friendly. :)
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August 2024 by Antonio Mendez
Very happy with the service
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August 2024 by Anya
Had an easy moving experience with Shantill today. When looking for units, she was communicative in helping me choose one as well. Thanks Shantill!
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August 2024 by Kourtnee Smith
Shantill is great. Always going over and beyond for her customers
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August 2024 by Samuel Montemayer
Good place was very helpful and friendly through the whole process great would recommend to anyone needing a storage
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August 2024 by Kristen Quinn
I set up my new storage unit at this location today. Shantill is friendly, professional and helpful. She made confirming and accessing my new unit very easy and checked in with me throughout.
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August 2024 by Jacqueline Nathan
Great help!
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August 2024 by Garrett Holcombe
Very helpful and patient. Immediate response times. I will absolutely recommend to friends in the future!
