Extra Space Storage on 4500 W Grand Ave in Chicago offers a large selection of storage units, including climate controlled options. The facility is known for its exceptional security, cleanliness, and helpful, professional, and friendly staff. Features include a manager living on site, a covered and heated loading bay, multiple gates, parking, and a kiosk for easy access. Customers report an easy, hassle-free, and communicative experience when renting and accessing units, with staff described as going above and beyond. The location is highly recommended for its professionalism and commitment to customer service.
Great service, great prices, I was moving out last month made the process extremely easy. Thought I wasn’t getting a unit after 5pm. I was able to secure one and was move in ready in one hour.
September 2026
Great location and service here. Shantel is an expert and is very kind and helpful. Brianna got me signed up without issues and addressed my needs immediately. It's a bit pricey, but for the cleanliness and service you get at this location, you can't beat it.
August 2026
The online experience was quick and efficient, we had no issues and the space was clean and prepared when we arrived
