Lush Cosmetics Chicago is a vibrant and welcoming store that specializes in fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. Customers are often delighted by the playful atmosphere and the staff's friendly approach. Many reviews highlight the helpfulness and warmth of the team, making visitors feel comfortable and eager to explore the wide range of products. Shoppers appreciate the extensive selection, including bath bombs, bubble bars, scrubs, and body cleansers, with options that cater to all genders. While some found the staff's attentiveness a bit overwhelming, others enjoyed the personalized service and product demonstrations. The store's commitment to ethical practices, including using recycled materials and offering packaging-free products, resonates well with consumers. Overall, Lush Cosmetics Chicago is recommended for its exceptional customer service, diverse product offerings, and inviting atmosphere, making it a go-to destination for self-care and beauty needs.
My wife and I had a fantastic experience at Lush! Alec and the team were very helpful and made us feel extremely welcome. We will definitely be coming back to try the scrubs!
January 2024
The staff WILL NOT leave you alone. I'm sorry but it's annoying trying to look and they keep coming up to you. Better shop onlineā¦
October 2023
I was so happy to run in to the shop on my way home. Ann was a treat and helped me find the best selection of bath bombs and bubble bars. Will come agin the customer service and selection are top tier!!