Mariano's, established in 2010, is a vibrant food destination in the Chicagoland area with over 40 locations. The store is known for its great selection of items, spacious layout, and cleanliness. Customers appreciate the variety of healthy and fresh food options, as well as the global foods section. Most employees are friendly and helpful, contributing to a welcoming shopping environment. One standout employee, Santiago, consistently receives praise for his exceptional customer service, kindness, and attention to detail. He goes above and beyond to assist customers, making their shopping experience more pleasant. However, some reviews highlight issues with long lines and insufficient cashiers, as well as occasional problems with expired items and self-checkout machines. While many customers express a desire to return due to the store’s location and convenience, there are concerns about staffing efficiency. Positive interactions with management have encouraged some shoppers, renewing their confidence in the store. Overall, Mariano's is recognized for its unique shopping experience but has areas that need improvement, particularly in staffing and product availability. Despite these challenges, many customers recommend Mariano's for its friendly service and diverse food offerings.
