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July 2022 by Heriberto Burgos
Great deals
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May 2022 by Kelly S.
I've rented trucks from other places where it was a nightmare. Elite Truck Rental was a dream! From the initial phone call to picking up the truck, the staff at this location were personable, knowledgeable, and on top of it. Everything was ready to go the morning of our move, and the pick up process was fast and easy. If I ever need a truck rental again in the area, I know who to call!
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December 2021 by Jawana C.
My car has been towed by them illegally numerous of times. They have stolen money and different items out of my car. They are very rude and disrespectful they don't care about anything you bring to their attention. I called the police on them 5x and reported my car stolen by them for illegal tow.
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August 2021 by Jonathan C.
Rented a Penske truck from them a few days ago and had great service, much better than U-Haul experiences in the past. Vehicle was in fantastic condition, drove well, and check out/in process was smooth and easy. I wouldn't hesitate to go back to Elite if I ever need another truck.
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August 2021 by T.C. P.
I have never had such a smooth experience renting a truck. The customer service was great and they were accommodating with changing my pickup time. I highly recommend Elite and would 100% rent from them again.
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August 2021 by Kim W.
My daughters moving company fell thru at the last minute and these guys pulled through. They treated us so well. I would recommend this company to all.
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July 2021 by Paul E
I don't have anything nice to say about Penske. I was routed to this location to pick up my "confirmed" vehicle after the location where I had reserved - apparently didn't have any trucks. I was at least alerted to this ahead of time and the caller told me he was unsure why the website gave my original location as an option as they all knew about it. Strike #1.Then I was called a few days before my move to let me know they likely wouldn't have the 2 handcarts I reserved available for me. Strike #2. (Simple Moving Labor that I reserved thru Penske subsequently showed up with no moving equipment at all so I then had to pay for an extra hour & a half while they moved everything by hand.)On the day of pickup. I was given an "upgrade" to a 26 foot truck. When renting a car, a larger vehicle might be an upgrade. When renting a truck to move out of Chicago, a larger truck is only a liability for your belongings because everything doesn't fit correctly. Not to mention the fiasco of trying to drive a truck that big in the city of Chicago.The truck itself drove like a rollercoaster ascending the first hill as we chugged & shook on most of I-94.We also called the Penske 800 number for assistance in finding a gas station with the necessary clearance for the truck to fit and no one could help.NEVER AGAIN!
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July 2021 by Richard V.
Best truck rental experience ever! Was interstate move so they gave me A Penske truck. Brand new, clean, ran perfectly. Elite reservation and pickup was flawless. They are very professional and efficient. Recommend without hesitation! Melissa at front desk was very professional and kind.
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June 2021 by Camry S.
Drove 30 minutes here because I was told my tota would be $150 for a 16" ft box truck. Once I got there, they charged me $400 for a 16 ft truck then continued to charge my card for gas for the vehicle when I returned the vehicle on a full tank. Would never recommend
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May 2021 by Maren R.
Easy to work with. Great prices. No annoying add on fees like Uhaul. Truck drove great. Thanks for making this part of our move as easy as possible!
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April 2021 by Jeff Webster
Friendly knowledgeable staff
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September 2020 by Dave F.
Sold me a lock that simply doesn't work on their truck. I know it seems small but this has been a huge inconvenience, things like this can ruin a trip. Plus I had to leave the truck unlocked after loading it and realizing they sold a lock for a middle school locker and not their truck.
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August 2020 by Savannah S.
We were in need of a truck to do a quick move across town, and Elite Truck Rental was great. It was a seamless and easy process. When you arrive, they have the truck running and ready to go for you. Upfront, affordable prices and very honest people that aren't looking to scam you like many other shady truck rental places.
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July 2020 by Antoinette B.
Thank you all for the fast and speedy service, You and your family stay safe. I will be back in September to continue my service.
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December 2019 by Elliott McNamee
Great service starting my long-distance oneway move.- Uhaul screwed me over, didn’t have a truck that I reserved- First Penske truck had a check engine light, I brought it back and they upgraded me to a bigger truck, no charge.- Awesome service from Raul, he spent an hour checking the first truck, then getting me the second truck, kept me informed the whole time.- Little issue with the car carrier, but they found another one and made that work.Tough situations, but great service and recovery from the Penske folks here at Elite Truck Rental.