Perillo BMW is a family-owned and operated dealership located in Illinois, known for putting family values and customer experience first. As one of the premier BMW dealers in the Chicagoland area, it offers a seamless and positive car buying experience. Customers praise the knowledgeable and friendly staff, highlighting salespeople like Devon Howell, Jason Neagu, and Michael Fezatte for their professionalism, promptness, and helpfulness. Many reviews mention the dealership’s excellent customer service, with staff going above and beyond—such as quickly resolving issues with license plates or assisting customers from out of state with shipping and questions. The service department also receives high marks for their care and flexibility, demonstrated when they accommodated emergency repairs even when fully booked, with a manager personally stepping in to help. Customers appreciate the honest, personable, and professional approach of the team, making their experiences with Perillo BMW memorable. Overall, the dealership stands out for its commitment to customer satisfaction, quality service, and a smooth, stress-free process from purchase to maintenance.
Seamless process… my salesman , Devon Howell , was extremely knowledgeable, I would highly recommend him .. overall a very positive experience
October 2025
Had a pleasant experience purchasing a car from Perillo BMW. Great dealership. From my first call to inquire about a particular model, Michael Fezatte and other Perillo team members provided prompt, friendly attention to every aspect of our car buying experience.
October 2025
Bought a CPO M240i from out of state. My salesman, Peter M., made the whole process incredibly pleasant. Everything from the purchase, managing the 3rd party inspection, remote document signing, communication, and shipping, was handled smoothly. To top things off, when the car arrived it was perfect. Great experience!