Petco is a leading health and wellness company focused on improving the lives of pets, pet parents, and their own Petco partners. The Chicago Petco store located at 613 W. Roosevelt Road offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles, all competitively priced. The store's highly qualified professionals provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for customers' pets. Customers consistently praise the store's excellent customer service, with the cashier suggesting a suitable cat food for a senior cat and the staff, including Ray, Connie, and Tyler, being described as kind, professional, and helpful. The store's Vital Care Premier program has also received positive feedback, particularly for multi-pet households. While one customer had a slightly different experience, the overall reviews highlight Petco's commitment to providing a great shopping experience for pet owners.
They had what I needed. Employees were responsive, friendly, and helpful. They don't have the selection that PetSmart has in the area, but the shopping experience is much better.
July 2026
Petco is very helpful with the love & compassion if their animals. They take time to do the research of even their fish. I love the staffing's positive support for each individual pets needs.
July 2026
I am so happy that I shop at Petco. I went there to buy things for my guinea pigs and I found a 55 gallon fish tank on sale. I bought it and I love it thank you Petco. I will always continue shopping and staff was great.
