Petco is a health and wellness company dedicated to improving the lives of pets and their owners. Located at 4039 West Diversey in Chicago, it offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The staff at Petco is known for their excellent customer service and extensive knowledge about pet care. Many customers appreciate the friendly and professional team, especially during grooming and veterinary visits. While some experiences have been overwhelmingly positive, with customers praising the veterinarians and vet techs for their kindness and quick service, there have been instances of dissatisfaction regarding communication during veterinary assessments. Some customers felt that certain discussions about potential health issues were alarming and did not allow for adequate interaction about their pet's health history. Overall, Petco provides a welcoming atmosphere, with many customers expressing their satisfaction with the services offered, including grooming and veterinary care. The store's cleanliness and organization also contribute to a pleasant shopping experience, making it a favored neighborhood destination for pet owners.
I come to but frozen mice for my previous baby 7 year old snake. Good quality and she's loving it.
July 2025
This location never have any reptile products. They are helpful with information about how i can go to another store and get what I need. The employees are friendly.
July 2025
KURO!! They were super informative about bearded dragons and aided me exceptionally well. Give them a raise or ill release my new bearded dragon and he'll take you down.
