PetSmart is a large pet supply and services retailer offering over 10,000 products both in stores and online. The store provides a wide range of items to meet the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers can shop online and pick up their orders within two hours. Many locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Visitors often praise the friendly staff, with some mentioning excellent grooming services that transformed their pets, and attentive store managers who show genuine care for animals and customers. Employees like Eden are appreciated for their helpfulness and kindness, even providing discounts when possible. However, some customers note that smaller store sizes limit their food options, such as refrigerated products, and prices can be high, especially in certain areas. Overall, PetSmart is valued for its wide selection, caring staff, and convenient services.
Fully staff found everything I needed. I recommend this place PetSmart.
June 2024
It was a pretty good experience (the staff was very friendly) except that they didn’t perform all the grooming services that I paid for… what was done was great, but why was I charged for services that weren’t performed?
April 2024
Great experience. My pup's first full groom and Kayla did a beautiful job to transform my scraggly, wiggly pup into a handsome gentleman ❤️
