Public Storage in Chicago offers free reservations with no commitment and an online eRental option to move in directly. The location is described as nice and clean. While the business provides personal attention from on-site managers, some customers note limited office hours not indicated on paperwork. Reviews highlight exceptional customer service from staff, who are described as knowledgeable, patient, extremely helpful, professional, great listeners, and possessing a great sense of humor. Staff are credited for turning around difficult situations, such as when units are booked, by providing helpful recommendations. However, there is a reported issue with the automatic door, which does not work very well with a phone, causing problems opening the entrance or exit.
At this facility, I store my heavy work equipment & frequently encounter LaQuisha. Shes always very helpful with maintaining her professionalism. Always inquiring my well-being & very much approachable, not to mention strives to make sure the property area is well kept. Shes a Keeper!👌🏼
June 2026
Laquisha is An amazing help and Asset to the Company and I miss her Expertise and Support at Ogden
May 2026
The property manager Laquisha was very compassionate when it came to my concerns I had with my unit. She help me with a smooth transition. Also the property is well maintained and clean. Thank you so much for all you help!
