Public Storage in Chicago offers convenient storage solutions with no-cost, no-commitment reservations and an easy online eRental option for quick move-in. The location is praised for its clean units, free from rodents and bugs, and for maintaining a well-kept environment. Staff, especially a helpful employee named Shonda, provides exceptional customer service, assisting with both personal and business units. Customers appreciate her knowledge and friendly attitude, which makes loading and unloading simple and efficient. Overall, the facility combines accessible, secure storage with attentive staff, making it a reliable choice for those needing extra space.
Recently went to the Howard Street location in Chicago and Shonda was excellent, informative and went above and beyond to ensure my rental experience has been amazing. Shonda’s tremendous customer service skills saved me time and a few dollars. I recommend this clean property and nice location.
August 2026
shonda was amazing and extremely helpful with my storage needs
August 2026
This facility is clean and well maintained. The agent on duty is pleasant and professional. It would be nice if the facility were more ventilated. Especially in the warmer months. Other than that, the place is great.
