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September 2025 by Latia Warren
The process was smooth & quick, the storage facility, is well maintained also, I like the electronic entry feature, they have elevators & flat bed equipment, to move your stuff, the only thing, I would like for them, to also have, is a garbage available, in the event you need, to discard small items, that become damaged or broken
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August 2025 by Bri Cee
George was incredibly helpful. Very welcoming and knowledgeable about all things storage. He walked me through everything and gave me a tour of the building. Couldn’t have asked for a better experience!
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August 2025 by Elinder Ogunoshun
Thanks laqueeta for the help
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August 2025 by Camelia Jordan
Laquita has great customer service very knowledgeable and nice
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July 2025 by Jacqueline Phillips
I came in inquiring about storage space . Amanda assisted me she was so kind and welcoming.great customer service .she answered all my questions.give her a raise
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July 2025 by Interstate Cowboy
Amanda at the front desk customer service was so pleasant. She was right on point and help me immediately I recommend anybody come to this place for their storage concerns.
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July 2025 by Crimson Clove
I’m anxious about leaving my belongings in storage, but George was so personable, knowledgeable and helpful that it took the stress away! He assisted me with a unit transfer and it all went smoothly. He’s also super nice!
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June 2025 by gamaliel landeros
Amanda is very helpful with the moving process!
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June 2025 by Tbear
Total bait and switch company. Public Storage doubled monthly rent within just three months even though the representative on the phone told me that wouldn’t occur when I set up the account. Their customer service was extremely rude when I called about it. Would not recommend.
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June 2025 by Cal Neider
Clean, accessible, friendly. George is fantastic and everything goes smoothly
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June 2025 by Audrey Yang
George is super helpful, professional, and kind!
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August 2024 by Morgan A Jordan
ORIGINAL REVIEW 8/1/2024
I wish that this could be a better review, but unfortunately the lack of communication from this location is just horrendous. I have been trying to get in contact with them regarding my account that they have decided to upcharge the rent on TWICE, even though my rental unit has never had a late payment nor have I switched units to a larger space. I have been trying to contact them in regards to freezing my unit’s rental price and also prorating my rent for next month, as I will be moving my items out due to the ever-increasing cost that I simply cannot afford. I have left two voicemails DURING THEIR STATED BUSINESS HOURS (since I cannot go to the office; the windows and door are covered in brown paper… I suppose they are under construction of some sort) and have yet to hear anything. I am so disappointed; the unit itself is nice and I’ve never had any issues with the building outside of the fact that the elevator was out for several weeks and I had to take the stairs, which led to me not being able to get as many items as I needed during those trips. All in all, I would recommend the space but absolutely NOT the customer service (which to me is the most important part of any business) simply because it has been nonexistent when I really needed them the most. Hopefully others have a better experience.
UPDATE 8/2/2024 12:35p
I am very happy to report that Michael from the district level has reached out to me via phone call with both apologies and resolutions for my experience! He was able to explain the entire process to me as it relates to navigating rental of a storage unit, and answered all questions I had! He was very personable, patient, and professional, and I’m glad to report that due to him personally (and PROMPTLY!!!) reaching out to better understand my specific issues and difficulties, I will be able to continue using my storage unit during my current life transition! Thank you, Michael! I truly appreciate your support and genuine care for your client base!
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August 2024 by La Coulton Walls
Amanda was so helpful each time I can in last two days. Even though her store is under construction she was there everyday to help me. Amanda teamed up with Angel and they made sure I got the storage unit I wanted. I am thoroughly please. Public Storage Rocks!
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August 2024 by Silenced Rage
Great staff and service.
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July 2024 by Rachel Shinn
Update: I have had this storage unit for less than a year, and this is the 2nd time my rate has increased. In total, my rate has gone up 88% in less than a year.
I have no issues with the building or the service provided (and will admit the ability to use my phone to open doors/gates is great) but I've had my storage unit for 4 months and just received a notice that my rate is going up by 50%. Had I known this, I would have picked a cheaper company/unit (and will probably end up doing so).
