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March 2024 by Terry Jones
Great service, Richere is always friendly, ask if she can help. Plus interested in her customers. Terry
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December 2023 by Po-Yen Wu
Amanda helped me a lot with my request to transfer from one unit to another. The door size was different between my new unit and old unit, and she was super patient in helping me find the one that fits my need.
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December 2023 by Christine Hope
I rented an 8x 10 space for $95 a month, as was advertised to me. I measured the space today and not only was it under 7x 10, it has a large structural pole inside. None of this was disclosed to me, verbally or in my contract.I went to the front desk to see if there was a mistake and was told I got the discount because of the pole and if I wanted an actual 8x 10 I would be charged $129/mo.False Advertising, Bait and Switch, Bad Customer Service. Dirty Units and Floors. Choose elsewhere on the same street.
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December 2023 by majohn43
Mary is such a hard worker! She had a MAJOR problem she had to handle at the facility and she was able to keep a cool head, take care of customers and still handle the problem. ??????Great job Mary. Keep up the good work.
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October 2023 by Jona Moorghen
We had to make a quick move out of our current storage unit (different company) due to a drastic price increase. We visited this location and asked to see two units. Amanda not only showed up a couple of units, but she answered all of the questions we had. We immediately secured a unit that met our needs and Amanda was super helpful and patient while we navigated the app and setting up our account online. Great customer service and we are super happy with the unit and location of this storage space (working moving carts, multiple elevators). Thank you so much for your help Amanda- definitely very appreciated!
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August 2023 by DeniseR Geroux
Lady, I think her name was Amanda, sure was very helpful n pleasant ? thank you for making my day!
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April 2023 by John Doe
Out of control weekend staff who's always out to lunch. This is the 3rd time on a Saturday or Sunday where he has these fictitious return times posted to the door. Today, there's a whole line of people waiting for service. Back on Monday 45 minutes before closing, same story.
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April 2023 by K Muth
Long time customer of this facility and the new rules about access hours are absurd and inconvenient. I will be moving my items out of this storage facility as soon as I get around to it.
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April 2023 by STORAGE HUNTER
Amanda is by far a Dedicated employee goes above and beyond.
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April 2023 by Keshawna Scott
Riche on wabash is very helpful and nice she deserves a raise
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March 2023 by Diane
Richer is awesome. I could not have put the contract together without her. She was so helpful and had a great attitude.
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March 2023 by Erie Rockone
Was there today ,, Shane’s came through and helped us out ,, great customer service i n here … and that’s hard to find
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March 2023 by Zebadiah Arrington
Shaneka was awesome helped keep my stuff safe!
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February 2023 by Shaniya Johnson
Amanda did an amazing job helping me out!
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December 2022 by Kevin Tennal
Gasta and Amanda were fantastic!! While I am out of state and tying to help facility my college students' apartment move out, which came very last minute, Gasta was so helpful and accommodating. What a great way for a long distance parent to feel at ease and know there are truly kind people out there to help. Thank you SOOOO much for all of your help!!!