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December 2023 by Natalya Kurchiy
I had such a wonderful experience with Selfreliance Credit Union when purchasing my first home. The mortgage loan officer, Galyna Salgalova, and the closer, Oksana Hrudzevych, were so professional, supportive, informative and really had my best interest in mind. They answered any questions that I had and guided me through the whole process. They were always prompt with any inquiry, they made my loan approval and closing process as smooth and as easy as possible. Because everything was handled timely by amazing Selfreliance's team, I was able to purchase the house of my dreams. No words can fully describe how grateful am I for all the attention and thoughtfulness that Galyna Salgalova and Oksana Hrudzevych provided to me. Thank you very much! Not only I got an excellent service, but I also felt that Selfreliance's team really cares about their customer needs. The loan fees were really reasonable as well and the terms of the mortgage are much better than in most bigger banks. I highly recommend to consider Selfreliance Credit Union for your future banking and purchasing needs. You will be very happy with this decision!
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December 2023 by Vitalii Kerch
I had an outstanding experience with Selfreliance Credit Union. The service provided was truly exceptional, with a perfect blend of professionalism and friendliness. The staff went above and beyond to make my interactions positive and seamless. Highly recommended!
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August 2023 by D.Allen
Self-reliance Federal Credit Union allowed their customer to deposit a multi-party check without my endorsement which was in violation of the Uniform Commercial Code mandate. This customer had a business account but through research was unable to locate a business license, another violation that demands all those with a business operating has state licensure.
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August 2023 by Steve Z
nice people to do business with,Ive been banking with them for over 10 yearsEasy done .Good job Ukrainians .PSReading comments i realizedSome Kacaps don't like it . Even here, in US we have idiots, made in Russia . .Russian it is a sick state of mind , These KACAPS are all the same .
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July 2023 by Bogdan Tuziak
Little Ukraine in Chicago. The bank is very comfortable: chair's, light. The personal is very patient. I had very slow internet. They helped for me to access waiting for 1 hour. I am very appreciated for them. THANKS!!!
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March 2023 by Ginger A. Roberts (Punky)
My favorite bank love the employees so nice and friendly
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March 2023 by Ginger Roberts (Punky)
My favorite bank love the employees so nice and friendly
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December 2022 by Roman Stavniichuk
Took only 3 hours to open an account.
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October 2022 by Igor Bergman
Long waiting line
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September 2022 by Абдул Мамаев
I've waiting for 30 minutes because representative didn't want to pick up phone and answer my call before they close. And guess what? They didn't answer. This is not the first time
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September 2022 by Strutynskyy Roman
Can't reach anyone
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August 2021 by Sofia sofia
I don't like this place. Not good service. They don't care.I have terrible experience with them.Very similar like in Ukraine, not like in USA.
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May 2021 by Iryna Chernyakhivska
I have been a Selfreliance Federal Credit Union member for 23 years now and I have never been disappointed by their service. As of recently, we have been working with the financial department and really appreciate their selfless and efficient problem-solving etiquette. Special recognition to Bohdan Yarymovych and Nataliya Mamchur. Based on the work put in, I believe they will continue to hold Selfreliance to the highest standards. Thank you for everything!
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March 2021 by Liliia Knobel
(Translated by Google) The staff is unfriendly (just like in Ukraine).When I wanted to come to drive thru, the drive way was blocked, just left the car, through which it was impossible to move to the window, at a time when google map said that they were open, but there was no access to the ATM!(Original)Персонал непривітний (точно як в Україні).Коли я хотіла приїхати на drive thru,drive way була перекрита,просто залишили машину,через яку неможливо було переїхати до віконечка,в той момент,коли на google map було написано,що вони відкриті,але доступу до банкомату не було!
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January 2021 by Olha Zoshchuk
I hate baking with Selfreliance. I have to keep my account here only so my parents also can have access to my account. My favorite part is that it may be closed when Google says it’s open. Mondays it says open but when you come it’s closed and only a drive thru is open. You can’t wire money or deposit cash here so what’s the point of this drive through. Please update Google and say the bank is closed. They had a terrible app they upgraded it this year. I was so excited about the option to transfer money between Selfreliance accounts. When I tried to transfer to my parents savings account it didn’t work as it defaulted to their IRA account instead of savings. I called and after hours on the phone they said it’s a glitch that all Selfreliance clients experience. And it hasn’t been resolved for months now. The staff is not friendly at all. Everything they are rude and not trying to help. I feel like I came to their home and not to the bank. Can’t wait to close my bank account with Selfreliance.
