SINGER Factory Distributor has been a trusted resource for sewing enthusiasts in Greater Chicagoland since 1957. The business is dedicated to quality and value, partnering with top manufacturers known for their durable and innovative sewing machines. Customers appreciate the knowledgeable and friendly staff who are eager to help, ensuring a pleasant experience without any pressure to buy. Many reviews highlight the excellent customer service provided by team members like Nancy, Arizona, and others, who are quick to assist with repairs and provide guidance on purchasing decisions. The store has received praise for its reasonable prices and efficient repairs, with some customers noting how quickly their issues were resolved. However, a few reviews mention a less than satisfactory interaction with a specific employee, which contrasted with the overall positive experiences reported. Despite this, many customers express their intention to return due to the high-quality service and support they receive. Overall, SINGER Factory Distributor is recognized as a reliable destination for sewing machine needs, offering expert assistance and a wide selection of products.
Great service! We got three machines fixed by them and it was super affordable!!!
April 2026
They have some sewing notions and a large selection of machines. They also repair and maintenance machines.
December 2025
This store is the best! The staff are so knowledgeable and nice. They quickly and easily identified the problem with my machine and solved it on the spot. They have helped me with both my 1950 Singer Featherweight and my 2024 Juki TL-18QVP. This store is a gem!
