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March 2024 by RLOB
Arizona and gentleman were very knowledgeable and helpful.
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March 2024 by Maria Gonzales
excellent service ? recommended
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March 2024 by larusa4
Got a new Singer Heavy Duty sewing machine for Christmas and had a tutorial with Nancy. She was so helpful in explaining the essential functions and also the neat features this machine comes with! Thank you for your time, Nancy!
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November 2023 by Alexandra Jusino
I cannot say enough good things about Singer Factory Distributor. They did an amazing job fixing my machine not only at a reasonable price but also fairly quickly. I also got a chance to check out their sewing machines, they were not pushy, answered all my questions, explained to me the differences between other machines. It was a pleasant experience. They were outstanding and I cannot give them enough stars.
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August 2023 by Temeka Smith
Since I moved from Iowa only place I found with good workers that willing to help, and teach thanks Ms Nacy and Arizona. I got everything I needed for Embroidery sewing machine.
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August 2023 by Robin Dusek
Great selection and knowledgeable staff
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May 2023 by Bryan Cory
Reliable repairs at great prices. Very friendly and helpful staff.
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May 2023 by Cesar Vargas
Great service and inventory. Very knowledgeable staff
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April 2023 by C Warren
My sewing machine hadn't been working properly. I took it into Singer and Nancy was able to help me right away. She knew exactly what the issue was and was able to fix it in less than 5 mins. And she was really nice and helpful.
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March 2023 by Jacqueline Cunningham
A great place for advice and buying a sewing machine.
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February 2023 by Xixi Luo
Really wonderful store with knowledgeable employees and fair prices. I upgraded my sewing machine and Nancy was very helpful in finding a new one for my skill level. She also gave me space to make an informed decision and I never felt pressured to buy.I am docking one star because I had a negative interaction with another employee. I had to bring my machine in two days later for something very minor. While the gentleman who spoke to me and ultimately took care of the issue was helpful and kind, the woman who greeted me (an older woman with short white hair) in the store was incredibly condescending. She made a judgment based on my bringing in the sewing machine exactly as it was in the box (with the bobbin where the spool should be) and she disregarded anything I said. It was just not the way you should treat anyone, let alone a customer.I will definitely come back to this store in the future but hope to avoid this specific person. It is too bad that this one interaction soured an otherwise perfect experience with buying a new machine.
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February 2023 by voncia mccoy
If you are in need of a team of highly qualified sewing machine experts, then this is the place for you. I have had the opportunity to see first hand how a few members of Mike's team (Arizona, Helen P., Sue and young Mike) exhibits excellent customer service (knowledge sharing, timely customer call backs, door service to/from my car.) Not to mention expert machine repairs and great pricing on machines and accessories.Working with Mike's team is like working with him. I appreciate you guys.
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December 2022 by M Rhodes
I have purchased two industrial machines here, a refurbished vintage Singer and, more recently, a Juki 1541S. The pricing was more than fair on both ocasions and the staff went above and beyond to answer my questions and accomodate my schedule for delivery. I also really appreciate that delivery, set-up, basic supplies and operating lessons are included in the already very reasonable price. I look forward to purchasing a serger here in the future.
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September 2022 by Ruth Wezeman
This place is great. I wanted a new machine and was helped by Arizona. She was really knowledgeable and recommended the perfect sewing machine for my needs. I’m so happy with my purchase. Very friendly atmosphere and I’ll be back in the near future to get my serger tuned up.
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August 2022 by Iz Ve
I had a wonderful experience with Nancy P.She was very informative and gave me some great tips.Excellent customer service!