SpotHero
Transportation
Hours:
125 South Clark Street Suite 200, Chicago IL 60603
Hours
About SpotHero
SpotHero is a leading parking reservation app that has been simplifying parking for millions of drivers since 2011. With access to over 8,000 garages, lots, and valets in more than 300 cities across North America, it has earned its reputation as the #1 downloaded service in the category. Users appreciate SpotHero for its excellent customer service and responsiveness to issues. Many reviews highlight positive experiences with refunds and support, particularly when problems occurred with parking locations.
The app is user-friendly, offering detailed information about parking spots, including clear instructions and good signage to help drivers find the right garage. Customers enjoy the ability to select their rates and appreciate the option to cancel reservations up to the time of booking. While some users have faced issues, such as towing or incorrect parking assignments, SpotHero has demonstrated accountability by promptly addressing these concerns and issuing credits. Overall, SpotHero is praised for providing great value and convenience for various parking needs, whether for short trips, events, or airport parking. Its commitment to customer satisfaction makes it a trusted choice for drivers looking for reliable parking solutions.
Most Recent Reviews
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October 2026
User friendly to book. Fair and reasonable rates. Prompt service and communication. I recommended to 3 others already. Highly recommend Spothero.
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October 2026
Parking worked but Spot Hero must tell customers when no personnel day or night at parking lot. Late night car retrieval can be a serious problem.
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October 2026
Attended Navy Ball at Marines Memorial Hotel. Thanks for making parking so easy.
More Comments(266)
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