Stroger Pharmacy provides prescription services for Cook County Health patients, including those from outpatient services, same-day surgery, the emergency department, and discharge patients. Patients can refill prescriptions by calling a 24-hour refill line. The pharmacy also assists individuals without prescription benefits by exploring coverage options and medication assistance programs. Reviews highlight mixed experiences at Stroger Pharmacy. While some customers appreciate the outstanding and professional staff, others report long wait times—sometimes up to three hours—and incomplete medication availability, leading to frustration. Despite these issues, the pharmacy is noted for its improvements compared to the old hospital, with clear signage in both Spanish and English. However, there are suggestions that not many staff members speak Spanish, and some customers have pointed out the pharmacy's inconvenient location. Overall, Stroger Pharmacy is recognized for its dedication to patient care, yet customers are advised to manage their expectations regarding wait times and medication readiness.
They provide quality services, but be prepared for possible long waiting before you'll be called to the doctor.
October 2024
The waiting service is terrible and especially the cashier is very rude. If you don't speak English, they make their face and sometimes they want to be understood, they start talking loudly and intimidate you, and then when there is no other option, they choose to call the translator. Not all are the same but most are... read full comment
February 2024
At the pharmacy they do not have good service, they make you wait up to 3 hours or they do not have the complete medicine, you waste a lot of time or you have to return another day
