Walked into the store, immediately felt the vibes were off. I wanted to ask a couple of questions about trading in my device but the lady with the short hair was being rude and dismissive with her responses. I think her name was desiree ?? poor customer service experience
November 2023
Went to the store twice to return my old phone & their system was down both times. They were to have me ship it out but couldn’t even print off a damn return label. Now on the phone with HQ. I have wasted 3 hours of my life with absolutely nothing being accomplished. Why did I switch from Verizon….
November 2023
Great customer service. Resolved our issue in a few minutes. Thank you!!!