Northern Trust offers appointment-only services on Mondays, Wednesdays, and Fridays from 10:00 a.m. to 2:00 p.m. Clients can call or contact their relationship manager to schedule an appointment. The office prioritizes individuals at high risk from 10:00 a.m. to noon. Customers appreciate the company's dedication to service, with one client sharing how Northern Trust provided critical help in obtaining duplicate tax forms. The business has a long-standing history with families, as one client mentioned a 45-year relationship with Northern Trust, highlighting their loyalty and satisfaction. Overall, Northern Trust is recognized for its commitment to client care and support in managing accounts effectively.
Jenay,Thank you so much for your help.I had actually been entirely unsuccessful in the past few days trying to get information from my other sources for duplicate tax forms - so Northern Trust gets an A+ for service today!
November 2022
Great bank. Does wire transfers. Friendly staff. Just a little slow in deposits finalized. Takes up to one business day.
August 2021
Challenging work environment and have learned a lot. I think overall it has been positive so far.