The UPS Store
Shipping CentersHours:
8301 S Holland Rd Ste C, Chicago IL 60620 Hours
About The UPS Store
The UPS Store is highly appreciated for its friendly and helpful staff. Customers frequently mention that the employees are nice, patient, and polite, creating a welcoming atmosphere. Many reviews highlight the staff’s willingness to go above and beyond to assist, even after store hours, such as helping locate a package left at a nearby dental office or providing wound supplies when needed. The store’s convenient location close to home, with easy driving access and parking, is also a big plus for customers. The store is consistently described as efficient, with staff offering informative service during visits. Some customers appreciate the warm, family-like greeting they receive upon entering, with one mentioning a staff member who even pet their small dog. There is a common wish for the store to answer the phone more reliably, as it would make communication easier. Overall, customers feel valued and well cared for, often choosing to do their business at this location because of the positive experiences. Despite minor issues like pricing or phone service, the store’s helpful and friendly nature keeps customers returning, with many expressing strong loyalty and gratitude for the staff's kindness and professionalism.
Most Recent Reviews
April 2026
My package was received quickly and the personnel were kind
March 2026
UPS had the service I needed, at a reasonable price.
February 2026
All of my visits to this particular UPS Store are always friendly, efficient and informative. I am glad this store is in my neighborhood!
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- Chicago, Illinois