“I went there for field print appointment. Nick was fantastic, effeciently working with me and other customers. They were kind enough to prepone my appointment a day early! The entire appointment took around 5 mins.”
“This is a really great UPS store here in Chicago. All the staff is amazing, super knowledgeable, and manager Tig Jallow does a terrific job each and every day making sure this location runs with high-efficiency !”
“This location has the best customer service. They are friendly and always help with any additional packaging needs. I pass the location near my home to come to this one specifically. Special thanks to Mr. Zebrauskas & Mr. Gil. J”
“My experience today at this Ups store was awesome. The staff is friendly and welcoming, I had an Amazon return and it was pretty big, Alexis helped me, she was sweet, reassuring me that she will take care of everything. I sighed of relief. They go out of their way for the customers, and that is a wonderful thing. I love them all, they're very helpful. I love how the store is clean, everything is in order and they service you with a smile. I highly recommend this store. Thank you so much for caring, and taking your time with your customers. Sincerely yours, A grateful customer!”
“My package was delivered to the wrong address. Have yet to have a good experience with DHL not to mention its almost impossible to contact them on the weekend.Edit. Was contacted by customer service and had multiple people looking into my package. It was delivered but just a little late. Thank you for all the help.”
“I have been using Mercury for my shipping needs for years and have never had a single issue. My rep is quick to respond to any questions I have. I am highly satisfied!”
“Our business has had a mailbox at Chicago Lockbox for a few years. One location to drop off and collect mail/shipments as well as buy a box, envelope, etc is a great time saver. They also have a fax machine (for sending IRS documents, etc). Copy and notary services are a great bonus. I love this place.”
“Their team was quick, friendly, and helpful with my questions. I felt more positive leaving than coming in which is a rare find for mailing needs a week before Christmas. My package arrived to the recipient safely and on time / before Christmas! Thank you - I will be coming back for future mailing needs (:”
“Al is always very, kind, helpful and has great customers service. We always distance, because we love how we are treated at this location and always feel welcome ?”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“I used this location last week to send a package. It is a gem. The staff on duty, T, went out if his way to make sure I had everything I needed. Great customer service stands out in (unfortunately) a sea of mediocrity in service, especially on Chicago’s south side. This store and its management is obviously committed to excellence! Thank you. I see you… Keep up the good work… the high standards! Elijah”
9:30AM - 5:30PM
623 W Lake St, Chicago
Shipping Centers
“I stopped by Wednesday 10.11 afternoon to drop off a couple packages to be shipped out. The amount of kindness and professionalism the manager Gu'Han had is incredible. This is one of the best customer service experiences i've ever had. I would go out of my way to ship packages out of this UPS for how stellar my experience was.”
9AM - 7PM
4000 W Montrose Ave, Chicago
Shipping Centers
“I haven't used them yet for shipping as I'm getting my item ready to ship. But what I can say so far is the phone representative was super nice, spoke English (a lot of places I've called don't and my Spanish level is only low intermediate) but she helped and explained things and I will be using them once I have everything in order. Thank you!”
“I've used this store for a while but recently, a package that Ebay said was delivered never arrived, and the team was so, so helpful! Turns out I needed proof of the failed delivery to get a refund, which they were happy to provide.”
“Had such a lovely experience today, incredible customer service. I had my hands full between baby / puppy / phone call, and was waiting outside the store to finish my conversation before heading in. The kind man behind the counter came outside and and grabbed the package from me, offered me a receipt, and my puppy a treat! So thoughtful, generous, and helpful.”
“We just moved away from oldtown and I’m already missing my old ups store… folks work here is friendly, efficient and super helpful all the time…. I wish my UPS store can move with me :(”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
“(Translated by Google) I love it, I never had problems with my shipments. Excellent service.(Original)Me encanta, nunca tuve problemas con mis envíos. Excelente servicio.”
“Andre shipped our package to Luxembourg on 04/21 and it was received May 9th. He was super helpful and provided additional packing material to protect the goods. Significantly less than DHL! Highly recommend!!!”
Open 24 hours
550 W Taylor St, Chicago
Shipping Centers
“My favorite freight vendor for local or national jobs! Have worked with them for years and are so incredibly accommodating and give personal assistance for all freight needs, big or small! Will never use anyone else!”
“I walked in with my return from Macy's! Packing slip and returns slip in hand! Sarah took it and I was in and out in less than 2 minutes at 1:30 in the afternoon!Doesn't get any better than this!!Talk about amazing customer service!This is my UPS store.This is the only place I've come to.I'm always in and out so quickly, especially when I'm on my lunch! Thank you so much Sarah and all of you at this UPS store that helped me every time.”
“Came in to unload and was greeted by a very friendly lady in the office who immediately signed my bills and gave me a door. Was unloaded in less than TEN minutes. I wish they were all as polite and quick as here.”
“Because every time I go especially to this location. They are professional and quick. Not to mention very patient when you don't know what you're doing. For example.Trying to send an email to their location.. Keep up the great work..”
“During my recent visit to the UPS store, I had the pleasure of being assisted by Zay, whose exceptional customer service transformed a routine errand into an extraordinary experience. From the moment I entered the store, Zay's welcoming presence and bright smile set a positive tone, immediately making me feel valued and respected as a customer.Zay's professionalism and expertise were evident throughout our interaction. He meticulously attended to every detail of my shipping needs, ensuring that my package was not only securely packed but also correctly labeled to reach its destination safely. His patient demeanor and clear communication were particularly noteworthy; Zay took the time to thoroughly explain all available shipping options, guiding me to make an informed decision that balanced cost with efficiency.What truly set Zay apart was his proactive approach to customer service. He anticipated questions before I even asked them, provided helpful tips to enhance my shipping experience, and offered personalized recommendations based on my specific needs. It was clear that Zay is passionate about his role and deeply committed to customer satisfaction.The UPS store itself mirrored the high standards demonstrated by Zay. It was clean, well-organized, and operated with a level of efficiency that made the entire process smooth and hassle-free. Zay's positive attitude and exceptional service significantly contributed to this atmosphere, creating a welcoming environment for all customers.In conclusion, Zay's outstanding customer service has left a lasting impression on me. His dedication, expertise, and genuine care for customers exemplify the best in customer service. I wholeheartedly recommend this UPS store to anyone seeking a reliable and pleasant shipping experience, and I commend Zay for making my visit memorable. His efforts deserve recognition, and I look forward to returning to the store, confident in the knowledge that my needs will be met with the highest level of professionalism and courtesy.”
“Impressive customer service. With the new ownership, store got so much nicer and cleaner inside and also customers service was very friendly. The owner took care of my artwork for sending to my clients, and it was very satisfying. Very happy. Highly recommended!”
“Never want to make you wait. What a great team there. Needed to go return some Amazon returns. Which I'm sure they get a million of and can be annoyed with. But nope, every time smiling having a good time. Got to love it. Thanks for all you do, I sure appreciate your help!”
“First time Google reviewer, here! I felt compelled to call out this FexEx specifically because of the incredible experience I had. I was looking to get a relatively complicated print job done for my wedding, and was even considering going to a custom design and print shop, but I'm so glad I didn't!The store manager at this location was the most helpful person I've ever worked with, and made a really stressful time (for me) a complete breeze. I saved time, money, and a few stress headaches by choosing this location for what I needed and will absolutely be coming back.”
“I had a positive experience at this UPS store due to Pam's exemplary customer service. She went above and beyond to assist me with printing and shipping and address all my concerns with professionalism and expertise. I felt welcomed and recommend this UPS store as Pam provides exceptional assistance.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Best UPS store ever. 3 employees not busy at all. Much better than one on Lake. Bob notarized a very complex set of documents that needed special care. He handled it meticulously and quickly. Best UPS store employee in the country. The other UPS store would have almost definitely screwed it up if they had a notary.”