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“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“Had a great experience with the notary services at this UPS Store. Tiglath made the process seamless and super easy. Really appreciated the friendly and helpful service!”
“Bob was extremely helpful and kind! He went above and beyond to help me make sure my package was going to the correct address and that I was paying the right price. I will definitely return to this location. Thank you BOB!”
“Nick and Charles were really helpful with assisting me with all my ups services. One of the best ups stores in the downtown area. I highly recommend stopping by for all your needs”
“After going to a couple of shipping places, gotta give cred to where credit is due!
This UPS store was quite busy 30 minutes before they closed, yet, they moved quickly to help me tape up my shipment and get me going in under 5 minutes.
Everything was delivered on time!! Small parking lot, but people move quickly. Again, much thanks to these guys!”
“Excellent service! The staff was incredibly kind, patient, empathetic, and efficient. They took the time to answer all our questions and made the entire process easy and stress-free. Amazing team and outstanding customer service! Highly recommended!”
“The excitement and professional people working at this UPS outlet were amazing to me. Their help in getting my problem solved, was perfect. Bibiana was terrific in every way. Please tha k her for her help.”
“Anthony and Leila were amazing. Super friendly and did everything in their power to make sure my experience was the best. Definitely recommend coming to this ups”
“The employees here are professional and kind. They consistently go above and beyond and make UPS look good. I cannot say the same for other UPS locations I have visited.”
“Roberto is the best he always helps me with my returns, I’m clueless about this stuff but he explains well and helps out. Best customer service 🙏🏼”
“Every single person at this location is beyond helpful and patient. And I want to mention a young man whose name is either Crayton or Galveston (I apologize, I can't remember), who could not be more solicitous. I have a UPS store closer to my house, but I go out of my way because of the excellent customer service and friendly environment they provide me.”
“I have been using Mercury for my shipping needs for years and have never had a single issue. My rep is quick to respond to any questions I have. I am highly satisfied!”
“Excellent and helpful customer service! I shipped documents to Asia via DHL on a Saturday and delivered to recipient on Thursday. I expected the pricing to be between $200.00 and $300.00. This experience alone was worth every penny, since DHL is the most reliable compared to other delivery services. The owner was nice and his employee was efficient in helping me with the shipping process from start to finish. I will use this location in the future for delivery services. Thank you!”
“The workers at this store are always helpful, knowledgeable, professional and friendly beyond the norm. I drive out of my way to do my mailing and order services.”
“Convenience— there are many store in town. Friendliness: so far, all UPS folks with whom I have worked have been helpful and pleasant! Makes the chore so much better.”
“I had a very good experience, actually very good. To begin with, we went with many doubts which were resolved in a very PROFESSIONAL manner by Miss Karen, what a good employee, the shipment arrived at its destination much earlier than we expected, exactly 8 days later. The cost in my opinion is not unreasonable. I absolutely recommend, and truly congratulate Karen on her excellent Visitor Service.”
8AM - 6:30PM
1542 N Clark St, Chicago
Shipping Centers
“Convenient location, attentive service - almost over attentive. But that’s never a bad thing. Prices are a bit higher if you were to go to a stand alone shipping company. Those are hard to find in the loop vicinity though - so something to consider.”
“Fast and easy processing of my business in the store. Very amiable and accommodating personnel. Assist spontaneously with heavy boxes. Assurance is guaranteed. Safe and efficient service.”
8AM - 7:30PM
623 W Lake St, Chicago
Shipping Centers
“The gentleman was super helpful today. He specifically asked if I was looking for UPS or USPS for my large envelope. He also gave me a more rigid envelope for my package at no charge. Would definitely recommend this to others!”
“I always get a UPS mailbox in every state I am working for a period of time!
Hands down, this is the BEST UPS STORE I have ever had the pleasure of doing business!!! The staff is AMAZINGLY kind and always greet you when you come in!
Chris, the store manager is like none other!!! He is knowledgeable, kind, understanding, nonjudgmental, and his heart is NOT filled with a drop of prejudice! Hallelujah ??
His concern is whatever it is that concerns YOU!!! I ADORE them all and wish them ALL the best in life! ??
It is under new ownership since I had gotten my contract, but it doesn't seem to effect much.
Now, the only issue I currently have is the difficulty with parking, which is NOT their fault!
Right in front is a bus stop and directly across the street is a HUGE parking lot for a restaurant that does not EVER get enough business to fill it!!! Soooo... I'll let that rest there!
On another note, MANY who have heavy packages to drop off or pick will stop close to the door as possible with their hazards on. Sadly, when they return to their vehicles, they'll have a ticket of $75 or more!
ANYONE can observe that this is one of Taylor Street's GEM of a spot, and you'll think the city will work with it, but does NOTHING! I don't link that issue to UPS but the greed of Chicago!
In spite of it all... It is one of my FAVORITE places to visit here in Chicago... And there's not too many!!!
Oh, sure, there's nice things to see here and architecture to admire, but sometimes the people surrounding them or whose employed there can make it an unpleasant experience... But NOT HERE!!!
Thank God ??”
“What an amazing UPS store! As soon as I entered, the entire staff greeted me and offered assistance! My son assured me “63rd Street was the best UPS Store in Chicago for fast, efficient professional service!” Thank you for exceptional kindness and professionalism that made me smile!!”
9AM - 6PM
1440 W Taylor St, Chicago
Shipping Centers
“Absolutely A+ customer service. Very friendly, speedy, and proficient. I genuinely enjoy coming here (HIGH praise for a shipping store) and think you should bring them your business.”
“The staff working the afternoon of Tuesday June 23rd, 2026 were absolutely amazing! I didn't catch their names, but they went above and beyond to help me.
I arrived with several boxes plus a bunch of loose items that still needed to be packed. They were incredibly helpful, patient, and friendly, making the entire process quick and stress-free. I was in and out much faster than I expected.
Everything arrived at its destination on time, and the packaging was honestly the best I've ever received. Thank you for the outstanding service, and I'm sorry for showing up just five minutes before closing! I truly appreciate your kindness and professionalism.”
“I had such a wonderful experience at this FedEx, thanks in large part to Lamar and the team members on staff. Everyone was welcoming and professional, but Lamar especially stood out for his patience, kindness, and exceptional customer service.
He took the time to answer all of my questions, never made me feel rushed, and went above and beyond to make sure everything was handled correctly. I was mailing something extremely important, and it’s rare to come across someone who is not only knowledgeable but also genuinely cares about creating a positive experience for every customer.
Thank you, Lamar, and the whole team, for making what could have been a stressful errand so easy. I’ll definitely be returning to this location and highly recommend it to anyone looking for friendly, reliable service!”
“Had a great experience with employees. They made my day after a typical bad experience at the DMV - very easy to work with UPS team. They are professionals. Would highly recommend printing and laminating here.”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“Visiting this UPS Store a second time, but this time with a large delivery, and once again customer service was superior. The associate who assisted me -Dave- helped me with packing the box and answered all of my questions in a kind, unhurried and professional manner.”
“5 stars for Conner getting everybody thru the line as fast as possible and taking care of what needs to get done. Hope the company is taking care of him and his team for keeping everything running at this location”
8:30AM - 6:30PM
2020 N California Ave Suite 7, Chicago
Shipping Centers
“Dakoata and Denise were the absolute champs of shipping, far and wide. Give these two medals! Extra special thank you to the both of you!
Dagoata 🙌”
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“Joe was beyond helpful. I came in literally crying, overwhelmed by a shipping-related emergency. Not only did Joe resolve my issue in less than 5 minutes, he also talked me down & reaffirmed my self-esteem.
Give him a raise IMMEDIATELY!! If you don’t, that means you don’t care about customer feedback.”