U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves, along with shipping boxes and moving supplies. Customers consistently praise the helpful staff, describing them as "angels" who provide excellent service, especially during stressful moving days. Many appreciate the quick resolution of issues, such as problems with online bookings and check-in processes. Clients find the vehicle pickup and drop-off process easy and efficient, with clean and well-maintained vehicles. Staff members are noted for their friendliness and clear instructions, making returns smooth and stress-free. One employee even assists with parking, which is appreciated by those unfamiliar with driving larger vehicles. While a few customers experienced confusion with the app during check-in, overall, the reviews reflect a positive experience. The team is highly recommended for anyone in the Rogers Park/Edgewater area needing U-Haul services. Additionally, a specific mention of an employee highlights the importance of respect and understanding in customer service, encouraging a positive attitude during moving experiences.
The two gentleman who helped me were amazing and friendly and the location is conveniently located close to several buses so a uber drop off isn't required. The alley to get out is a little small but its still such a good deal
February 2026
Gary was amazing!!! He helped me go over everything, answered all of my questions/concerns and provided overall excellent customer service. The truck was so clean and comfortable. I would highly recommend this location to a friend.
October 2025
They had the size truck I needed and I am very happy with this company.,
