U-Pack, a service offered by ArcBest, is a convenient and affordable way to handle long-distance moves. Since 1997, the company has helped over 1.5 million people move across the country, covering more than 2 billion miles. Customers appreciate that U-Pack allows them to load their belongings into ReloCube containers or trailers, while U-Pack handles the driving, making the process simpler and less stressful. Many reviews highlight the excellent customer service provided by U-Pack and its partner, ABF. Staff at both the call centers and facilities are described as knowledgeable, friendly, professional, and helpful. Customers feel well-supported from start to finish, with smooth scheduling, timely arrival of containers, and safe delivery of belongings. The company is praised for transparency, with no hidden fees and clear estimates, making budgeting easier for customers. The service is especially valued for its ease of use, affordability, and reliability. Moving containers arrive on time, and items are delivered without damage when properly packed. Customers also note that U-Pack effectively handles logistics challenges, such as coordinating pickups and deliveries in complex locations like apartment complexes with elevator access. Overall, U-Pack is highly recommended for those seeking a straightforward, budget-friendly, and customer-focused moving experience.
Great Service Experience and the price point is unbeatable!
September 2023
I had to move a daughter from Chicago to California. This POD was the perfect size, and pick-up and delivery was very easy. They were priced better than the rest. Highly endorsed.
March 2023
This was the easiest and least expensive of any move I have made. I am 82 years old and have made many moves.Peter DoyleChicago
