Up Down Cigar is Chicago's finest and friendliest cigar store, offering a fantastic selection of premium cigars from top brands. They also stock a wide range of accessories from renowned brands. The store features in-store seating and a large, covered, and heated patio area where customers can enjoy their purchased cigars with no additional fees. Customers praise the store's great selection, classic and professional service, and wonderful atmosphere. The staff, particularly Andrew, are described as extremely helpful, knowledgeable, and attentive, going above and beyond to assist customers. The store is commended for its reasonable prices and BYOB policy. Overall, Up Down Cigar is considered a fantastic spot for cigar enthusiasts, with a 10/10 recommendation from reviewers.
Going to UP DOWN is always the highlight of my day. From the good company to the great hospitality from the employees, shot out to marquetta for her bright personality and how she always helps me find the perfect cigar to smoke!
March 2026
The staff there was super nice and they helped me find a pipe and tabacco for my financee's dad. The security guard was very polite and made me feel safe.
November 2024
They have better than Cuban cigars. Cubans are not the standard they once were. Top rated ?
