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February 2023 by Shugg Wilson
The lady at the front desk is rude and acts as if she doesn’t like her job.. she was loud with me and really wasn’t helpful .. all I wanted to do was return a package .. need somebody new at the front
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December 2022 by Nam Nguyen
It is a convenience location for Amazon return. However, the lady at the front desk was extremely rude and unhelpful. I will only drop Amazon return here but If I need any other services, I would go to the FedEx next door. The employees there are much more useful and friendlier.
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November 2022 by nopenope nope
I had to drop off about 60 items from my job this afternoon and the woman at the counter was kind and patient with me! Kudos to her
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September 2022 by Ramchandra Apte
Lady at the desk seemed a bit confused (she asked if I'm at the correct store) but I was able to pickup my print order.
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September 2022 by Devin S.
Never want to make you wait. What a great team there. Needed to go return some Amazon returns. Which I'm sure they get a million of and can be annoyed with. But nope, every time smiling having a good time. Got to love it. Thanks for all you do, I sure appreciate your help!
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February 2022 by Jakob Seyler
I had packages picked up, packed, and shipped to Canada. Everything was done through email, and Rich was very attentive and responsive. Wonderful service
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July 2021 by Eager Cousin
Exceptional service
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March 2021 by Brittany Boyle
Our company does a lot of business with this UPS during the Christmas holiday season. Rich and his team are great to work with! I would recommend them to anyone who is looking to have a UPS store that will have your back. We will continue to keep using them for our large holiday shipments and any other shipments we may have as they are dependable and efficient! Thanks Rich and UPS team!!!
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September 2020 by Bradley Mirly
I've gone to this location twice now and whoever the woman is working the front desk was incredibly rude and unhelpful--in both instances I ended up walking out without being able to ship what I needed. That is the nicest thing I can say about the experience and namely the person working. I will not be using UPS in the near future and instead the FedEx store nearby which has been incredibly helpful and gone out of their way to help where needed.
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July 2020 by A. Cross
They need a new person working at the front desk. Old woman upfront made go back and forth twice and seems to complain more than help customers.
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June 2020 by Michael Pang
Great location!
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May 2020 by Collins Incorporated
This store mailbox service was exceptionally great. I was able to receive and send packages. I was able to forward mail with ease. Olivia, thanks for great personable service.
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August 2019 by Rick Dercks
Went in without a label printed, figuring they would just scan the barcode I had on my phone to generate the label. Well that was a mistake. While wrestling with their awful computer to print the label (that charges by the minute) they had pickup stop in. Rather than wait a minute to get my package out that day they instead left I behind to get delivered the next day. I heard all this hushed discussion of course while struggling with the computer, which I continued to be charged for. All in all just a terrible experience
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June 2019 by Michelle Szemanski
This UPS location is such a blessing for downtown workers. I make returns here on my way to the train about 1-2 times a week, and sometimes the staff is so fast that I am in and out in 60 seconds flat. The regulars are always friendly and patient. I can't think of a better experience, or even an experience that comes close, at any other packing/shipping location I've tried.
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May 2019 by Jim Kerr
Friendly staff, great service, reasonable prices. I have been a customer of this store since 2001. I have always been treated like a VIP. This store does things right. They carefully package every box they send out like it was their own. When items are shipped in they are diligent about making sure they track every piece. The store is in a good location that is safe and secure.
