The UPS Store #3878 in Chicago, located in the Downtown Financial District between Madison and Washington, offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. Customers consistently praise the store for its friendly and professional staff, especially the owner, who goes above and beyond to ensure a stress-free experience. Many reviews highlight the helpfulness, patience, and kindness of the staff, making the shipping process quick and easy. The owner is noted for his willingness to assist even at the end of the day and for handling urgent shipments with care. Customers appreciate the store’s accommodating attitude, with staff providing extra tape and efficient service for large shipments. Overall, this location is highly recommended for its exceptional customer service, professionalism, and dedication to helping customers with their shipping and mailing needs. The store’s welcoming environment and reliable service make it a go-to spot for residents and visitors alike in the Downtown Chicago area.
Bob was extremely helpful and kind! He went above and beyond to help me make sure my package was going to the correct address and that I was paying the right price. I will definitely return to this location. Thank you BOB!
September 2026
Kudos to Rich Lee at this UPS location for his wonderful work packing and shipping a very important shipment to our family. We specifically chose his location because of his strong reviews for packing and shipping high value and sentimental items and he absolutely delivered.
September 2026
Nice location, clean store, friendly and efficient service.
