The UPS Store

Most Recent Comments

• July 2025 by Austin Tran
  Lee graciously helped me with shipping an international package and answered all my questions with great knowledge. Very pleasant to talk to!
• July 2025 by Gustavo Chavez
  Good service, Subpar employee image 🚫
  I normally come for most of my packing and office services to this UPS location because its location convenience and general good service; however, today I wish I were blind when I notice the “too casual” employee presentation; the UPS employee was working shoeless!!
  When did a work setting become our living room? Doesn’t uniform mean wearing shirt, pants/shorts, belt and work shoes? It is not professional to roam around the UPS store, among coworkers and customers, with only socks ❌ it is uncomfortable for clients, even for the most casual environment setting.
• July 2025 by Fan Hu
  Best service ever!!! Venessa and Lee are awesome!!!
• June 2025 by Courtney Schaaf
  I saw some negative reviews about this place closing early so I tried to get there well before closing. Today I ended up cutting it too close and arrived at 4:59pm (store closes at 5pm) and they still took me in and helped me. They are always so friendly when I come in but this was just great because it was my fault for coming so late but they still took care of me. Thanks so much again!
• June 2025 by Tulsi Patel
  Had a very pleasant experience here. They were so helpful when I had a misprint label. Lee and Vanessa were amazing!
• May 2025 by Grace Chen
  Very helpful and great customer service. They are open convenient hours
• April 2025 by Patricia W
  Very competent and friendly staff and no long lines for returns.
• March 2025 by Anil Kanna
  It’s too much charges in this store . 1 print out charges is 3$ , it’s too much charges
• March 2025 by Matt Major
  First ups store I've ever been to that doesn't send certified mail
• February 2025 by Jenny Skyes
  Great service, answered all my questions kindly, and got my package out quickly! Is great service, especially for the city where people can be more brusque.
• January 2025 by Ameriah Walters
  Packages that end up lost, or damaged result in no refund from the store. They compile their Liability/Claim policy in the smallest font making it so hard to read, only to find that they're not liable once your given the printed PSO. They lost a $170 dresser that I paid for, and I'm out of pocket an additional $204 I paid UPS when I decided to return my item because it was no longer needed.
• January 2025 by Tommy Lau
  The staff are nice and quick!
• January 2025 by Rachel Nimmons
  Professional, helpful and fast. This is not my closest UPS Store, but it is my preferred location due to the consistently good service and short to no wait time.
• January 2025 by Maura McCarthy
  If I could give their customer service I would. Paid exorbitant amount to send something two day, now saying 7 days. Local store gave me a 1-800 number to call. On the phone for almost an hour. No supervisor at the store just a bunch of people that have no idea what theyre doing. Stay far away. Use fedex.
• August 2024 by Fitz Robling
  Store is supposed to be open at 9. 20min after 9 and no signs of life. Picture provided with timestamp to confirm. Phone has been ringing all morning. So much for reliability.