United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service location at 2522 W Lawrence Ave offers a range of services, including walk-in passport processing. It serves a busy area with frequent visitors, often experiencing long lines and a high volume of customers. The staff members are generally knowledgeable, patient, and friendly, especially considering the overwhelming workload they face. One employee is frequently the only worker on duty, managing the counters alone, which can lead to slow service but is appreciated for her dedication and professionalism. Customers note that wait times can vary; some report quick visits of around 15 minutes, while others experience delays of up to 30 minutes or more. The atmosphere can sometimes be tense, with comments about the service style being direct or with attitude, similar to the Wiener's Circle. Despite the busy environment, many customers find the staff to be helpful and the service satisfactory, especially when returning packages or asking questions. However, some express frustrations with slow processing and issues such as packages not being scanned properly, which affects tracking and business operations. Overall, this USPS location is a busy, sometimes hectic place with dedicated staff working hard to serve customers, but it may require patience due to the high volume and occasional delays.

1. Chicago, Illinois