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March 2024 by Heini
Went in a bit after they opened on a Friday. Staff was perfectly nice and there wasn't much of a queue either.
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March 2024 by Marco Arredondo
I'm giving one star because there is no option for zero stars. Service is awful, and most of the time, they close earlier than scheduled. The lines are very long and they are always low on staff.
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March 2024 by Krystal F
Not even open to take customers
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March 2024 by Brenda Owens
I don't know what you talking about they were great to me had to wait a few minutes that was fine too.
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February 2024 by Natalie Risch
Wish I could give zero stars. This place is the worst. Absolute trash garbage. People working here hate you. They have no tape. No boxes. They will lie and tell you they don’t have your held mail because they don’t want to check for it. Mail you put on hold because you were DEPLOYED. I wish they would clean house and start over. Terrible employees top down. And they know it and do not care.
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February 2024 by sudhir sharma
Visited Pilsen post office on 30th Jan.2024 to apply for a passport..had a very pleasant experience of services being provided by the staff…Felisha Johanson was there at the passport application counter..she greets the customers with a smile and was very helpful and cooperative while I had to refill my form due to some error. She is a wonderful person and was great help in taking photos and processing the application…her kind attitude and patience while working made me feel very comfortable…thank you Felisha…God bless you
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February 2024 by Leah Schild
Terrible service. They close early and slammed the door in people’s faces. Getting upset at us trying to drop off mail because they’re short staffed.
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February 2024 by Carolina
whenever I have come to this location, they have been super helpful to me even w something as small as returning mail to sender. I think it depends a lot how you treat the employees. They are handling a lot at all times and a little bit of respect goes along way
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February 2024 by Gabriela Nevarez
The staff is so rude and always has a bad attitude I would give 0 stars if I could.
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January 2024 by Cheroki’s Variety Show
Missing mail and packages
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December 2023 by Allie
I booked an appointment to have my passport photo taken and mail the paperwork to get a new one. Everyone who I talked to said USPS has been great, is super helpful and quick. NOT this one! The appointment was verified and booked days in advance. I drove there, paid for parking (because there is no parking), went inside and the woman said "Oh we are out of film." No apologies, sorry for the inconvenience. If you can see my appointment, I'm not sure why I wasn't contacted and told this ahead of time. The process ended up taking significantly longer, and more expensive, than it should have been.
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December 2023 by K. Mickael
Please use pirateship dot com for postage and just drop packages off at their parcel counter. Get books of stamps at walgreens. If you need any other mail or passport services, go to another post office entirely. This one is severely understaffed and apathetic.
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December 2023 by Mariah Stuart
Very kind staff, beautiful vintage interior. Be kind back! Just don’t come at peak times or lunch hour like a goofy :)
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December 2023 by b1u3cat
Awesome service. Went in to renew my passport, everything was pretty straightforward. Money orders are either cash or debit (credit is a no go). Got my photo taken there too.
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October 2023 by nina tapia
Not even one star! The staff at the post office is so rude! A man nicely was asking for help in his language to the staff and the lady didn’t even acknowledge him. A stranger was trying to help but had to leave and the poor man was left alone. I understand dealing with people can be a lot but be kind to people that are kind back at least. The older lady employee had such a nasty attitude with me.
