United States Postal Service
USPS,
Post OfficesHours:
5100 W Grand Ave, Chicago IL 60639 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that delivers regularly to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. While some customers have reported inconsistent customer service, with certain employees being described as rude, the majority of reviews highlight the helpful, efficient, and friendly nature of the staff. The Post Office is praised for its reasonable pricing, with one customer noting they only paid $6 instead of $23 elsewhere. Overall, the USPS is regarded as a great service, with one long-time customer of 38 years expressing their satisfaction with the organization.
Most Recent Reviews
June 2025
Lazy mail people. Can’t get my real ID for my trip because they can’t bother to look behind the door for the mailboxes. Haven’t gotten mail for MONTHS. Staff extremely rude when calling and no help. Now I have to cancel my trip. Thanks for nothing.
April 2025
I hate this post office people are slow and rude. They sit their just to say you have a complaint on line. They can't read apparently as my name is on my mail box but my mail is all in one box or in other box. Now they are loosing my packages
February 2025
Not sure how this place even has a 1.6 stars. They lose your mail all the time and could care less about fixing it. We constantly have lost mail and receive other peoples mail and they do absolutely nothing but make excuses. I hope this place gets privatized
More Comments(148)
Nearest USPS Stores
- Chicago, Illinois
