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March 2024 by Xen Xian
Burn it down and start all over again. Does corporate ignore Google reviews? Hold on lemme just send these to the brass... All you had to do was at least FAKE caring.
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March 2024 by David Kim
Worst service, terrible, the very worst
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February 2024 by Moises Casas
Very good service
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February 2024 by James Brand
So many late and lost packages.
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January 2024 by Camilo Najera
I was there just 2 days ago looking for my package, 4 days there, no one can give me any reason for it, the woman who helped me was young but she didn't know. What he did because practically his response was that the packages were out. Without her searching the system I looked around the back. Speaking suddenly he came out saying your package is not here. What a bad experience
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January 2024 by Lily Snow
The service has always been abysmal, there's maybe one good person working here but I haven't seen her in a long time. Everyone else will make it seem like they're doing YOU a favor for doing their job. It doesn't matter how pleasant or nice you are with them they always look and act like people coming in are an inconvenience.
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December 2023 by christopher tucker
I’ve given this office 1 star just because I had to rate in order to post. This office have poor service they don’t cover their carrier when they are off for vacation days. If your carrier on vacation for a week you won’t receive mail for the whole week. One you contact the office to inform them they act as they aren’t aware of this issue. I’m contacting my local Alderman office tomorrow morning to address this matter
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December 2023 by Camille Nixon
Terrible customer service. This office needs to revamp. I wanted an update on a package that is LATE. There is no update on their system. I'm ALWAYS respectful! The clerk didn't even bother asking for a tracking number and dismissed what I explained to her. If you don't like your job, don't take that misery out on those who you're supposed to service.
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December 2023 by rosa machado
Service is horrible I have not had mail in over a week. Mailman complains about my dog who is inside the house and NOT outside. Now I know why P.O. Boxes are being used more.!!!!
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October 2023 by juan moreno
George is so rude he is not professional at his job he should get another kind of job if he doesn't like to help people with passport processingWorst costumer service00000 STARS FOR GEORGE
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September 2023 by Silvia Fernandez
The old men he is was very rude the way he talks to you it not nice but everybody else it’s really nice
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August 2023 by Nomar Brah
Teresa and another mail gave very bad service with lots of attitude! I didn't know that walking in with a couple questions was a crime. I oughta slap both they mamas!
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June 2023 by David B.
The postal lady that comes to 3515 does a great job seeing that you get your mail
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May 2023 by Archie locklear
I have been having trouble with this post office for years they will scan a package as it is delivered and it never is delivered we have cameras that shows at this post office does not deliver packages when I called them they give me the runaround they are disrespectful and rude
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May 2023 by Lisette Chevalier
As others have stated, there is a lack of customer service especially from those named Jorge. My first interaction at this Post Office was with him and he was so rude. Not a good first impression. However today, I had a good experience with a lady with highlights. She was efficient, quick, and friendly.