United States Postal Service
USPS,
Post OfficesHours:
5401 W Lawrence Ave, Chicago IL 60630 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The USPS location at 5401 W Lawrence Ave offers walk-in passport services and has received positive reviews from customers. Customers have praised the helpful and efficient service provided by the staff, particularly D. Williams, who was described as "fantastic," "friendly," "helpful," and "efficient." One customer shared a positive experience where D. Williams ensured that their paperwork was filled out correctly and even called the passport department to confirm, going above and beyond to help the customer. Another customer mentioned that the young Black lady and the white gentleman working at the location were both "super polite" and helpful. Overall, the USPS location at 5401 W Lawrence Ave has been praised for its excellent customer service and efficient processing of customer needs, making it a recommended destination for postal services and passport applications.
Most Recent Reviews
June 2025
I visited the post office today and the service was perfect. The gentleman working at the counter was very helpful and fast.
June 2025
The gentleman at the counter is extremely helpful and professional. I was struggling with mailing a package and he walked me through the process. HOWEVER they have a severe rat problem.
So much so they run over your feet when you’re exiting.
April 2025
Ms. Williams was absolutely fantastic. Had a unique situation trying to get my address changed. Was previously at 3 other post offices and nobody could resolve the issue. It took Ms. Williams 5 minutes and everything was fixed and I was on my way. Definitely recommended visiting her.
More Comments(189)
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