United States Postal Service
USPS,
Post OfficesHours:
5401 W Lawrence Ave, Chicago IL 60630 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The USPS location at 5401 W Lawrence Ave offers walk-in passport services and has received positive reviews from customers. Customers have praised the helpful and efficient service provided by the staff, particularly D. Williams, who was described as "fantastic," "friendly," "helpful," and "efficient." One customer shared a positive experience where D. Williams ensured that their paperwork was filled out correctly and even called the passport department to confirm, going above and beyond to help the customer. Another customer mentioned that the young Black lady and the white gentleman working at the location were both "super polite" and helpful. Overall, the USPS location at 5401 W Lawrence Ave has been praised for its excellent customer service and efficient processing of customer needs, making it a recommended destination for postal services and passport applications.
Most Recent Reviews
August 2026
They say they close at 5pm but its a lie they always close at 4:50pm and it doesn’t matter if staff is in there they refuse to service. The man that works there is super helpful and nice but the rest of the staff is not.
July 2026
Virganice was who helped me. (Sorry if I misspelled her name.) She was legit the most helpful and friendly postal employee I’ve ever met. I have no idea why the reviews are so low here if she’s working. She’s a keeper.
July 2026
Miss V behind the counter was so pleasant -- it was my first time at this location and now it will be my always for when I need to mail a package or make a return, like when I came in today. I had a QR code return that I wasnt sure how to do and she made it easy and quick!
More Comments(208)
Nearest USPS Stores
You May Also Like
- Chicago, Illinois