United States Postal Service
USPS,
Post OfficesHours:
7436 S Exchange Ave, Chicago IL 60649 Hours
About United States Postal Service
The United States Postal Service has received mixed reviews from customers, but many express appreciation for the staff's efforts. Customers have noted that the front desk representatives handle multiple tasks efficiently, even during busy times, which helps reduce long lines. While there have been concerns about employee attitudes, recent visits have highlighted the positive service provided by younger staff members who focus on customer care. Some customers shared experiences of challenges, such as issues with mailbox keys and package deliveries, but they were thankful for the assistance of dedicated employees who tried their best to resolve these problems. The facility is described as clean and organized, making it easier for customers to navigate. Although there may be minor inconveniences, such as delayed opening times, the overall sentiment is one of gratitude for consistent service and helpful staff.
Most Recent Reviews
August 2025
Been Waiting On A Package All Day That Was Marked As Delivered Where’s My Package Status Says It Was Left At Mail Box Right After I Received The Notification I Go Check Mail There’s Nothing There I Didn’t Receive A Delivery Photo Either..
August 2025
This is literally one of the worst and rudest post office in the world. They close 30 to 40 minutes early and then will be rude to you about it because you asking questions. They have terrible customer service skills.
July 2025
Went up there yesterday I didn’t have any mail my bank mail a card to me July 3 never received it they mail a second card haven’t received that either I think they might be throwing my mail away cause how I don’t have any mail or bills either
More Comments(187)
Nearest USPS Stores
- Chicago, Illinois