United States Postal Service
USPS,
Post OfficesHours:
7436 S Exchange Ave, Chicago IL 60649 Hours
About United States Postal Service
The United States Postal Service has received mixed reviews from customers, but many express appreciation for the staff's efforts. Customers have noted that the front desk representatives handle multiple tasks efficiently, even during busy times, which helps reduce long lines. While there have been concerns about employee attitudes, recent visits have highlighted the positive service provided by younger staff members who focus on customer care. Some customers shared experiences of challenges, such as issues with mailbox keys and package deliveries, but they were thankful for the assistance of dedicated employees who tried their best to resolve these problems. The facility is described as clean and organized, making it easier for customers to navigate. Although there may be minor inconveniences, such as delayed opening times, the overall sentiment is one of gratitude for consistent service and helpful staff.
Most Recent Reviews
May 2026
They never answer the phone and they keep losing my packages.
March 2026
The post office ia suppose to close at 5:30 and they most often close at 5pm or before most days if not everyday!!! They don’t have stamps sometimes or other mailing supplies and they’re a post office!!!! They are definitely one of the worst in the city!!!!
February 2026
Don't do their job Don't want to hand out mail when your mail hasn't been to your house and over a weeks when you have ID and everything you need they still won't I give you your mail over the counter just lazy unprofessional disrespectful. If I could get zero stars it will be zero stars
More Comments(196)
Nearest USPS Stores
- Chicago, Illinois
