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August 2025 by Shereece Byrd
Been Waiting On A Package All Day That Was Marked As Delivered Where’s My Package Status Says It Was Left At Mail Box Right After I Received The Notification I Go Check Mail There’s Nothing There I Didn’t Receive A Delivery Photo Either..
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August 2025 by ella ell
The front desk rep did a great job managing customer needs. While I was there, some complained about only one window being open—but the rep efficiently handled multiple tasks and cut the line down by 75%. My visit was longer due to a mail hold mistake I made, but thankfully everything's back on track. Dealing with customers face-to-face isn’t easy, (especially during heatwaves) so I really appreciate the effort from both the in-store staff and my reliable mail carrier. I’m sad to be moving, but grateful for three years of consistent service
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August 2025 by marquis dowdell
This is literally one of the worst and rudest post office in the world. They close 30 to 40 minutes early and then will be rude to you about it because you asking questions. They have terrible customer service skills.
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July 2025 by Jeremiah Isaac
Went up there yesterday I didn’t have any mail my bank mail a card to me July 3 never received it they mail a second card haven’t received that either I think they might be throwing my mail away cause how I don’t have any mail or bills either
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July 2025 by the isaac family
I have missing mail and my bills come late I haven’t received mail right since I moved to my new address
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July 2025 by Zoilo
This is my 3rd complaint submitted here about my carrier who refuses to cooperate and not hand over (give) my mail to someone else instead of putting my mail in the mailbox. What is wrong with this TOXIC person who refuses to behave in a professional manner and cooperate but does a lot of yelling!
The manager at this location is the same way. I have complained several times about her behavior as well!
President Trump need to privitize the USPS postal system
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July 2025 by sean myers
Hands down the worst post office on the south side. Dark, nothing on Shelves and I thought they were going out of business. I went in trying to buy three stamps and they told me they were out of stamps and come back next week.🤔
Long line of people one person working meanwhile you hear the workers in the back laughing and having a great time.
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July 2025 by Antoinette Anderson
The staff is friendly and will take time helping you. ❤️❤️
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July 2025 by tareski harper
I have informed delivery, I either never get it or if I do it's 2-3 days later, sometimes I get mail only twice a week!! The post master needs to address these issues, and of course they never answer the phones or they pick up & hang up!!
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June 2025 by Brenda Robinson
They post your mail and what supposed to get that day, and it be 2 days and you still haven’t got your mail. Why would want to put mail delivered, and 2 days gone by and you don’t get anything.
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April 2025 by Yumaira Ordonez
They are horrible they do not serve correctly and they close too early like not what's everybody not a early person
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March 2025 by Alyssa Dennis
I CALLED THE NEWS STATION ON THIS MAIL OFFICE I’M NOT RECEIVING MAIL FOR WEEKS WALK IN THE US MAIL OFFICE THE LADY SIT AT THE FRONT VERY RUDE AND THE SUPERVISOR WAS RUDE AS WELL IT’S LIKE THEY TAKING PEOPLES CHECKS THIS WHOLE OFFICE NEED TO BE HELD ACCOUNTABLE FOR THESE THINGS
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March 2025 by Jacqui Gates
Haven't had mail in about a month and it's not the first time
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February 2025 by L PJ
No competency required to work here. I’ve requested to have my mail placed on hold here. Only to find out they never held any mail for me. All the front my desk workers are rude and act as if you’re bothering them. Since living in this zip code I’ve not received several important pieces of mail. This type of service has resulted in me opting into paperless options due to the lack of service. Really disappointing.
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February 2025 by Sorintha Dorsey
I haven’t received any mail in over 2 months. When I go to the office there isn’t any mail ever. The mail carrier for 69th and Crandon doesn’t bring any mail back. They never answer the phone or they never assist you properly. I put a hold on my mail since the carrier never delivers my mail and still even with a hold they still don’t hold my mail: I never seen my newborns social security card and other important mail. At this point they need new staff members or they need to shut the whole place down.
