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March 2021 by Jose Alonzo
Great company.
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February 2020 by Gerell Antonio Brewer
My new gig. So far so great!
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February 2020 by Marcos Campos
Great people , but the only problem is the parking, in the street signs all over the place no parking signs no good
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January 2020 by Nelson Marquez
Via driver
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December 2019 by Ganpat Patel
0 stars via office service my driver app not working since last one year i contact customer service but not reply and also via partner using bad maps so it’s very difficult
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December 2019 by Vontè Mason
0STARS! ?TOTAL SCAM DO NOT TRUST THEM THEY CHARGED ME FOR RIDES THAT I NEVER BOOKED BECAUSE THE APP CONVENIENTLY HAD "Technical Errors" ? But It Was Able To Charge My Card FOR A RIDE I NEVER BOOKED OR SAW IT THE PRICE OF
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October 2019 by Randy N
Via’s monthly pass used to be a great option. Now, 90% of rides have an upcharge added to them. Via refers to this as dynamic pricing, however after using the service and monthly pass for over a year now, there is no rhyme or reason to their UPCHARGES. When you contact support, you are given the same answer in regards to their upcharges and their routing. Their customer service used to be awesome, but niw, not so great. :/
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August 2019 by Margaret Klein
Shady.
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August 2019 by someoneintheworld
Use my code "dishant3w5" for your first ride and get 20 USD free credit on your Viavan app.
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May 2019 by Mohammed Nizam uddin shareef
I get a good service from via and anna has done a very good job
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March 2019 by Tangamica Baker
Very unprofessional I took a $5.00 dollar ride and they charge me 6 times for $5.00 dollars.. I've email them February 8 2019 which was Friday.. No one responded back to me I've tried calling no answer no numbers work... this is a poor company and I would not recommend anyone for this center I would like my $30.00 dollars back.. 😡😡😡😡😡
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February 2019 by hitesh chaudhary
DO NOT GO HERE.they are so unprofessional and liars.they will promise you something to get you there but they will never honor their words.On Top of that they will misbehave with you.Total waste of time.do not trust any word from Anna.i have never seen an unprofessional person like her ever.
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December 2018 by Lisa Barron
Great customer service!
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October 2018 by Alton Myrie
App is accurate easy pick up and drop off..
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September 2018 by Courtney D.
Via used to be a great service upon first coming to Chicago. Over the last few years, it has completely gone down! Do not waste your time! I have had at least 4 incidents where drivers have reported having picked me up and I wasn't even in the car but instead was still standing on the corner waiting to be picked up by the driver. In each instance, I believe the company was growing so fast trying to hire new drivers rapidl and just did not accurately teach the new drivers how to use their app platform. (Which, by the way, drivers complain is not user friendly.) Today, a small SUV (nissan rogue) picked me up and there were already four ppl in the car. So they wanted three of us to share a back seat. This may have been a manageable task for an Explorer or a normal side SUV but for a small SUV it was a joke. It should have been illegal to put that many people in the backseat of a small car AND make them pay for it. Aside from it being an unbearably tight and horrible experience, it was also raining outside so we were all wet. Needless to say no one wanted to cancel and wait another ten mins in the rain having waited in the first place in the rain. I complained to support and they have been less than empathetic. It is a shame that this service has completely gone down over the years in an effort to maximize profits.
