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January 2024 by Doug Hill
Five star all the way. And you couldn't ask for a better location. You will not be disappointed.
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January 2024 by LI ZHANG
Staff is great. Very nice and helpful.
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January 2024 by Bonnie Watt
Walkability: Great location for visiting Chicago. Near shopping on Michigan Ave and even closer to the luxury stores on Oak and Rush. Close to the lake and all the parks and trails that run along it. Very walkable location.Noteworthy details: Great example of preserving a beautiful old building while remaking it for modern times.
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January 2024 by Cindy Flores
The customer service is the best part for me. Every person who works in the Viceroy Chicago always acknowledges and greets you. The location was great for exploring the city.Walkability: Great location to explore the city.
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January 2024 by Nona Ullman
My mother and I had a lovely stay at the Viceroy Nov 19. The hotel is gorgeous, immaculately clean, and in a terrific location. We also had excellent service from Rachel, Gabe, and Marcos who made us feel welcome, were extremely helpful in holding our luggage, arranging for a late check-out, and generally showing a high standard of warmth and professionalism.
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January 2024 by Calvin wilson
Clean. Pretty
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January 2024 by Dasha Guyton
I booked it through Travelocity and stayed during the Thanksgiving holiday. Room service was quick and yummy everyday. The view was AMAZING, the bathroom is a sanctuary and what made it even better is the separate room for the toilet which is hard to find these days. The decor can't get any better! My only complaint is the front desk staff, one lady in particular was rude to me and my guest but everyone else including the valet and doorman were professional and friendly.
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December 2023 by Lana Soul
Very service friendly, safe location in the most fashionable area. We had a great
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December 2023 by Jacqueline M Maclin
The entire crew were awesome but Mark (mike) at the front door was
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December 2023 by Julia Rose
I stayed here in June 2021. This was probably one of the best hotels I’ve stayed at. The view is amazing and the beds are super comfy!
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December 2023 by Peter Shankman
Lovely hotel, very friendly service. Love the free candy cart on check-in. Centrally located, rooms are decent sized, more than enough for two people. I'll return.
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December 2023 by Duane
I booked as part of chase sapphire reserve which offers breakfast, early check in and late check out if available and upgrade if available. At check in, was told I’m not eligible for upgrade but if I wanted to pay more I could get one. That was not very nice! Paid for upgrade. The rest of stay was amazing. Room very clean. View perfect. Great breakfasts. Everyone was very friendly. Almost perfect.
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December 2023 by Amber Rickman
5 stars from start to finish. Our welcome was warm, all staff were friendly and helpful, rooms were clean and comfortable, location was ideal. Concierge Allison was particularly notable for her warmth and welcome. Our girls trip was so wonderful. I would absolutely stay here again!
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August 2023 by Nisha Nish
Absolutely stunning, my Husband and I are staying three nights here and he has been so excited since we walked into the room. It’s beautiful and though we have stayed in other hotels here in Chicago, this has definitely topped all of our experiences. It’s nice, cozy and a welcoming luxurious environment. I know we’ll be back soon.
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August 2023 by Tiffany Onhaizer
The hotel is gorgeous, comfortable and clean. The rooftop deck/pool area was top notch. The room service was mid, but I would stay her again because the service level is unmatched. Kristopher, in particular, went above and beyond expected service standards and delivered a warm and gracious vibe.
