Visionworks Southgate is a reputable optical retailer known for its friendly and professional staff. Customers have consistently reported positive experiences, often returning for their eye exams and glasses due to the wide variety of frames available. Many appreciate the helpful assistance in choosing the right styles and brands, with some mentioning that new styles are frequently introduced. The prices are reasonable, with one customer sharing they spent about $180 for a full exam and glasses, which they found fair for the quality received. The staff at Visionworks Southgate is characterized as polite and respectful, even in challenging situations, making the overall experience enjoyable. However, a few reviews indicate that the eye exams may feel less thorough compared to previous experiences, with some customers noting a quick process that focused more on selling glasses than on the exam itself. Additionally, the lack of a dilation option within the standard exam has been a concern, as it incurs an extra charge for a retina scan. Despite these minor issues, many customers highly recommend Visionworks Southgate for its excellent service and solid eyewear options.
The staff were very kind and very helpful. I arrived early and only had to wait a few minutes before seeing the doctor. I will definitely go back in the future.
February 2025
Amazing people are here, I was a jerk walking in and they were polite remained friendly and respectful to me regardless of my bad attitude, very professional and did an amazing job , highly recommended, and my glasses have been solid and I’m happy with them , Thank you very much for these great folks!
February 2025
Great customer service and staff very knowledgeable.
