Walgreens offers a variety of services including prescription refills, health and beauty products, and photo printing. The pharmacy hours are Monday to Friday from 9am to 11am and 11:30am to 9pm, and on Saturday and Sunday from 9am to 1pm and 1:30pm to 5pm. Customers appreciate the store's cleanliness, friendly staff, and quick service, especially at the location on Dearborn Street. The young cashier with blue hair is often praised for his cheerful attitude and friendliness, which can brighten customers' days. However, some ongoing issues affect overall satisfaction. The pharmacy frequently experiences delays, with medications sometimes taking over 24 or even 48 hours to be filled, which many find frustrating and potentially dangerous given the importance of timely medication. Despite the pharmacists' professionalism and dedication, staffing and management problems seem to hinder efficiency. Inconsistent stock levels are also a concern; recent visits have revealed nearly empty shelves and out-of-stock items, with some staff members responding condescendingly to questions about inventory. Customer interactions with staff can vary widely; some note rude behavior and judgmental looks from certain cashiers, which detracts from the shopping experience. Interestingly, some items like soap bars are locked away, which customers find unnecessary. On the positive side, the pharmacy staff, especially one pharmacist believed to be named Phoebe, has shown improvement, providing helpful service and going above and beyond to assist customers, including calling doctors for prescriptions. Overall, Walgreens is a convenient store with friendly service in parts, but ongoing issues with inventory, pharmacy delays, and staff behavior suggest areas needing improvement.
His communication and flexibility meant I was able to complete my shopping list with ease and in a satisfactory way, I would recommend going to this Walgreens. Cheers!
May 2026
Anissah’s always willing to help. She is also kind and courteous.
April 2026
This pharmacy is so terrible! The employees are incredibly rude and medications of necessity are always delayed by DAYS! I’d go to the CVS nearby instead as they are at least kinder.
