Wound Care Solutions, Inc. provides medical equipment like power wheelchairs and hospital beds. The process can involve a wait for insurance approval, but delivery often happens quickly the day after approval or the next day. Phone calls are handled by a group from the Philippines. The delivery drivers are described as great, knowledgeable, and quick, showing clients how to use the equipment. Staff members are patient, kind, and good at explaining what to expect, making overwhelmed families feel listened to. The service helps people transition from medical facilities to home, with clients reporting great experiences and much happiness with the results.
I've had a good experience with this company. They've been very professional and I assume they've greatly improved upon whatever shortcomings the other reviewers have seen in the past.
March 2024
Took awhile to connect with someone, the phone calls are sourced out to a group from the Philippines. I was worried about waiting all-day for someone to pick my wheelchair up. Anyway, the driver arrived before the whole day was over. It was quick, thank you.
February 2024
I love this company! They are very quick and nice. Thanks for all you do!!
