Xfinity Store by Comcast
Xfinity,
Internet Service ProvidersHours:
1322 E 53rd St, Chicago IL 60615 Hours
About Xfinity Store by Comcast
At the Xfinity Store by Comcast located at 1322 E 53rd St, Chicago, customers can subscribe to a range of services including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. They can also make payments or pick up and exchange equipment. The store has received mixed reviews regarding customer service. Many customers praised specific employees like Deja, Mike, Chris, and Xavier for their helpfulness and friendly demeanor, particularly in resolving issues like phone repairs and explaining service bundles. One customer shared a positive experience involving a cracked iPhone screen, highlighting the efficiency and effectiveness of the staff in guiding them through the repair process. However, several reviews noted inconsistencies in service, indicating that front desk experiences can vary based on the staff present. Some customers reported long wait times and suggested that the store could benefit from more staff and better training to enhance service speed and attentiveness. Despite these challenges, many customers expressed loyalty to Xfinity, appreciating the overall service and support received during their visits.
Most Recent Reviews
June 2025
Why is the wifi there so much quicker than the speeds ar home???
June 2025
Shout out to Mark Cantu — he was very friendly and helpful! But front desk service varies depending on who’s there; some staff are great, while others could be more attentive.
May 2025
I love the fact that the store has a payment kiosk, I go in and come right out.
More Comments(170)
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