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“The man that helped us, Kenneth, spent 2 hours helping us transfer over my number, setting up a new account and a new phone. He was kind, patient, and great at his job.”
“Henry spent two hours with me working on a cell phone number transition. He was thorough, patient, and solutions oriented from the start. We resolved the complex issue because of his patience, initiative, and ability to navigate the Verizon support system.. Highly recommend Henry and this location.”
“The staff that took care of us was absolutely phenomenal. One of the best experiences I have ever had upgrading a phone. They even complimented on how well the papillons behaved”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“I literally never wrote reviews, but Jocelyn Collins gave me one of the best Customer Service experiences I can remember.
She waited on the phone with Verizon Customer Sevice and helped navigate and guide me through to resolution out of the kindness of her heart. She was not being paid commission and helped me navigate a complex network transition from ATT to Verizon.
This store is lucky to have such a hard working and genuinely kind person onboard.”
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“Sonny is the best. Guy was super easy to work with. Talked with loads of Verizon people and by far the most helpful. I would go out of my way to have him assist me”
“Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“I been to a few boost mobile stores before this one the young lady Terra was very helpful, she help me everything I need I also got me a new phone thank you, will be back soon.”
“Jennifer was very helpful and knowledgeable with the issues I had with my storage. She gave me the best suggestions that would not only help me but help me save money. She was very patient as I came in there with more than one issue and she was able to help me resolve both of them. She guided me step by step on what I needed to do next for both of the problems that she helped me resolve. I am very grateful for her help, knowledge and patience. And for also helping me save time which would have taken me a lot longer to figure everything out. Thank you Verizon and and especially Jennifer.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
“I was absolutely impressed by the exceptional customer service provided by Edoar. From the moment I walked in, Edoar was attentive and helpful, guiding me through the store and ensuring I found everything I needed. His knowledge and professionalism made my shopping experience a breeze. Thanks to Edoar’s outstanding service, I am definitely returning to this location and look forward to being taken care of by him again. Highly recommend!”
“Jesus was an amazing superstar of customer service. Very knowledgeable about the different phones they have available and the services they offer. I walked out with a phone within my price range as requested and surprisingly enough also switched my internet service to T-Mobile. T-Mobile internet is half of what I was paying for Xfinity. I highly recommend the store for its customer care and amazing internet.”
“Stopped in last night at about 7:30 as I was having an issue with my SIM card activation. Both of the representatives were very attentive and cordial despite it being a bit late. One of the representatives was a new employee and, despite this, he was very knowledgeable and paid close attention to the issue I was having; he's definitely someone who was a good hire and someone I would personally hire.
Thanks y'all!!”
“This T-Mobile location provided some of the best customer service I’ve ever experienced. The teamwork to attend the customers made for a seamless and quick transaction. Shout to Neysha who made the purchase worth the trip.”
“District manager Matt Frank mislead me and did not give me the 800$ off that he said I qualified for. After realizing the next day I came back and dealt with Osvaldo which explained everything perfectly to me and was able to offer me a plan that gave me the 800 off for 10 dollars more a month which makes sense. District manager Matt Frank was horrible to deal with and almost made me cancel my service with Verizon.”
“People here are extremely helpful and work with you no matter how long it takes to find a solution. I previously was with AT&T, but now I'm never going back.
T-Mobile is awesome for hiring helpful people. Thanks, Yliana!”
“Great service. I came to visit the city and I needed to buy something for my phone and I found it. They are one of the places where you go for service and leave happy ?”
“We went to the store to switch phones between my wife and my daughter. Esme was very helpful. She knows exactly what we want and did it very quickly and professionally. We’re very happy with her and will come back if need something else”
“The young lady Sasha was a great help with me today informed me of things I needed to know that would make purchasing a phone inexpensive and easier totally fixed my situation and I left with a smile she’s awesome gooo Sasha”
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“my internet went down this morning. called zentro and expected some sort of delay, much to my surprise antonio and larney, two of the nicest and most capable techs arrived in less than a couple of hour. fixed my internet in less than 20 min. i cannot thank them enough.”