7AM - 12AM
420 N May St, Chicago10AM - 7PM
3701 N Halsted St, Chicago“Portia was amazingly helpful and extremely straightforward. Worked patiently with me, making sure I can leave with the perfect phone , even 5 minutes after close”
10AM - 7PM
1300 W Madison St, Chicago“Great customer service representative Tramel was so helpful with the setup of my new phone went smoothly I had concerns that all of my information on my old phone iPhone 6 Plus wouldn’t completely transfer but it did”
10AM - 7PM
5314 N Clark St, Chicago“Manny is the BEST!!! Our business was searching for a good deal on internet and mobile phone, and we were fluctuating between various different companies. Not only is Verizon’s service stellar, but this particular location has top notch service! Manny was extremely patient and persistent with our case, and it couldn’t have been done without his help. Thank you!”
10AM - 7PM
4752 N Lincoln Ave, Chicago“I had the help of several folks today and they were all wonderfully helpful, understanding and flexible. It all took awhile, but they explained well what they were doing. I had come in with what I thought would be a quick fix to my old phone, and I am unhappy that I had to spend over $300 for an upgrade, but they found me a good deal.”
11AM - 7PM
120 W 87th St, Chicago“The representative was busy but took time to acknowledge people coming in and assisted with all the minor issues quickly but kept an eye on the next in line . He did a beautiful job at customer service which is hard to find these days. PatienceTy”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
10AM - 7PM
1654 W Roscoe St, Chicago“Russell Cage was great. He was friendly and quick and took care of everything I needed for my new phone and a few other things. He found me a package with my new phone that included a few bonus items and even called to help me change my plan. 10/10 experience.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
9AM - 7PM
747 W 31st St, Chicago“What a sweet hard-working guy. I wish I knew his name. Go when it opens tho, or wait a looooong time. Everyone who goes here, either has a broken phone, or needs a new one. This interaction takes a long time per customer. If they only staff it with one human, we'll that's Verizon's fault, right?”
10AM - 7PM
6355 N Broadway, Chicago“Both times ive visited this Verizon location, Joshua has been amazing help. He's very nice and takes the time to make sure yoy understand everything hes helping you with. Will be requesting to be seen by him anytime I need something done with verizon”
10AM - 7PM
2482 N Milwaukee Ave, Chicago“Dominique and team did a fantastic job helping me out during my visit. I had a complex work problem that needed immediate solving, and they wasted no time rolling up their sleeves, and ensuring that they found me a fix. Great Verizon store, and an even better customer experience!”
10AM - 7PM
3900 W Madison St, Chicago10AM - 8PM
3602 W 26th St, Chicago“The customer service at this location is outstanding. The ladies that work there are very patient, knowledgeable, and go above and beyond to make sure the customer is satisfied. I really appreciate their customer service along with their lovely personalities. It’s hard to find great service now days. I really recommend visiting the Boost Mobile store at 3602 W. 26th St. Chicago, IL.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“Mathew Is the most helpful person I have ever met. I am not very good on cell phones or operations. he was amazingly, patient, helpful and knowledgeable. So happy he was here and available to help.”
10AM - 7PM
5152 W Chicago Ave, Chicago“Jazmin is the best, very professional and knows what she’s doing. Thank you Jazmin for making my family happy for the holidays! We’ll be back :) My baby is too happy with his new device”
“Today I went to the store with problems but the girl was able to help me fix everything with the calls. Very good people, her name is Brenda. In case you need help, she is very kind.”
10AM - 7PM
2848 W Cermak Rd, Chicago“Hello LUC Student, sorry for not answering soon, but I think you are in the wrong place, this store is in the cermak between California and Marshall, we are sorry that you feel that bad, in this location in the last 5 months only works one person at a time. I also do not make my repairs, that's why your comment is my doubt, anyway I lose you again, apologies from any boost store that makes you feel bad.”
10AM - 7PM
5650 W Roosevelt Rd, Chicago“Tania was an amazing person. She assisted me very fast. Smile and kindness and great customer service. She is very acknowledged with everything I asked and have immediate answers. People who work at this store are kind, professionals and knowledgeable. Great customer service and great experience.”
“The DirecTV in my high-rise building started malfunctioning unexpectedly. It was Saturday at 3 pm. Awful timing. We only had one DVR receiver and needed (well wanted really badly) to be able to record and watch a special show on Sunday the next day …tough to do without your TV working.I thought we were going to be out of luck but I called at 3 pm on a Saturday to Silver IP and spoke to Chris. I joked with him “if you have anything tonight to come switch out the receiver, that would be great … hahaha” … he took it seriously and said “let’s look for a cancellation”, that’s the only way.Would you believe I had wonderful Liz in our condo at like 4:30 to switch out and reconnect our receiver?And let’s talk about Liz … first off, she had great energy on the phone. (Quite honestly I was expecting someone who was grumpy for having to work on a beautiful Saturday afternoon.)She arrived promptly … gave us realistic expectations on a Saturday that we might not be able to reach DirecTV at this time on a Saturday, to completely finish the job… but at least we would have the new equipment in-house.Well Liz worked her magic. Was able to finish everything. And explained a couple of new nuances to our receiver.She was super friendly and pleasant and positive, and highly knowledgable. We loved working with her.And loved our service at Silver IP.A phone call at 3 pm on a Saturday resulted in having everything fixed and a new receiver by 6 pm Saturday.Just wow … and well-done!”
10AM - 3PM
3320 W 63rd St, Chicago10AM - 7PM
3367 S King Dr, Chicago“I had the most AMAZING service and help from FRANK. He was informative, well experienced and was familiar with what needed to be done. An asset to T-Mobile and that location.”
9AM - 8PM
2832 W 63rd St, Chicago“I walked in there and the young lady and nice looking young man took really good care of me I walked out of there with a brand new iphone11 for a really good price !!!!!! Definitely a satisfied customer and going back!!!!!”
10AM - 7PM
3748 N Kimball Ave, Chicago“I give this a 5 because great service this representative name Ashley was a genuine soul because not only you get much customer but it's still up as faithfulness”
10AM - 8PM
4000 W Fullerton Ave, Chicago“Eddie was great! Customer service was the best I've had at any T-mobile location I've been to. I was in and out picking up my phone. Ask for him when you go. :)”
“This location is awesome !! I went in this Tuesday and the the young man working in the store was great. He went above and beyond to help me out and answered all my questions. I highly recommend this location, great customer service.”
10AM - 7:30PM
5918 W Roosevelt Rd, Chicago“Good place the prices are good. The girl with the curly hair was very good made sure I understand the price and how to use my phone. She was nice I'll go back there next time”
10AM - 7PM
606 W Roosevelt Rd, Chicago“I'm at this t mobil right now, Victor is helping my sister with her new cellphone, she's getting it activated at this t mobil. Victor is doing a very good job making my sister happy with her new cellphone. That's makes me happy as her sister.”
10AM - 6PM
1647 N Milwaukee Ave, Chicago“I would like to share my experience at the TMobile store. Huge Kudos to the store manager Yajaira V. I went to three stores looking for a particular phone. The manager and staff worked hard to call around and find the phone I was looking for. Awesome leadership , thinking outside the box to accommodate customer. I ran into another issue with my Pixel watch called T-Mobile customer service received no help and attitude. I called the 1647 N Milwaukee store spoke to Yajaira and was able to get the issue resolved. As a customer this was the best customer service experience I've encountered. Thank you Yajaira and staff you are the best!!!!! Keep up the great work ...... K.H”
“Great experience! I moved to a new apartment this weekend and had issues activating the internet. Support tried to help me but unable to do so over the phone, so they sent technicians out first thing. Colin and Matt were timely, and fix the issue very promptly! They were polite and respectful. Overall great experience!”