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“Went in today to get a queen bed for holiday visitors. Deandre helped us again and was personable and professional. Got what we needed. In and out in 20 minutes and delivery scheduled before Christmas. What’s not to like! Highly recommend Mattress Firm
On Clybourn in Lincoln Park”
“Don Simpson was fantastic to work with. He helped us pick out four Tempur-Pedic neck pillows and was incredibly thoughtful throughout the process. He also went out of his way to find us some discounts, which we really appreciated. Great service and highly recommend working with him!”
“The young man that helped me (Steven) was top notch! I told him what I wanted and he pointed me to the perfect mattress on the first try. I was out of the store in record time!
Thank you Steven for a very positive experience! Have a Wonderful New Year”
10AM - 8PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“JJ was so helpful in helping me pick out a mattress! She was super helpful, patient and knowledgeable, and showed me multiple options in my budget range. She answered all of my questions and was really great to work with!”
10AM - 8PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“This place and experience was amazing. I had the pleasure of being assisted by Celi. Everything was perfect from the beginning to the end, as soon as I walked in, I was greeted with a warm smile and a Genuine welcoming. While shopping I never felt like I was being forced to buy anything I felt like I was shopping with a friend that sincerely cared about what I wanted and needed. I could not get over how knowledgeable Celi was on so many aspects. She even shared her personal perspectives and insights that was super helpful. This was complete white glove service with golden ribbon. I will be back and recommending anyone to come here because this is the type of customer service that is needed in this world. Forever grateful and excited about my new purchase -Your new return customer”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“I had the best experience here with Julio. My husband and I needed to buy a new king size mattress and stopped in to see if we liked anything with the intention to continue to shop around. Julio spent a significant amount of time with us understanding what type of sleepers we are, what issues we needed addressed, and testing every mattress to find the best fit. He was incredibly knowledgeable of the product and respectful of our budget. We just got our mattress yesterday, and so far really like it, but even if we didn't I would still come back to this store to work with him due to his customer service. He never made us feel pressured to buy, but made us feel so confident in the mattress we were leaning towards that we ended up purchasing and we are so happy we did! We will be buying all our new pillows and mattresses from this store and Julio!”
“We had a great experience at Mattress Firm thanks to Victor. He was incredibly nice, patient, and very knowledgeable, taking the time to answer all of our questions without any pressure. We also had a credit under our warranty and Victor was especially helpful in explaining how it worked and walking us through our options. He made the whole process easy and stress-free. Highly recommend working with Victor if you’re shopping for a mattress!”
“Andrew helped me evaluate and purchase a Contour5 recently, and was patient and professional, with strong product knowledge of the Saatva line-up. Even stayed after closing time on Fri. to conclude the process. Thank you.”
“I had a wonderful time shopping with Carol, she guided me through the store and the pros and cons of various mattresses and bed frames, including price point and making sure to offer me the best deal possible. Definitely check out this store!”
“I went to this location to buy a low profile box spring (Stern and Foster). Both Thomas and Leonard were very professional, friendly and knowledgeable about the products in their store. They informed that I can get the best price for the item requested online from Matress Firm. I was also given tips regarding extending the life of my mattress. I will utilize again and recommend this location to anyone looking to buy a bed and receive great customer service.”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“I love how the young man help find us a new bed each. I also liked trying the moveable base that does feel good on the spine I might get one in the future. Angelo was wonderful very professional. He knew all about all the beds and understood what we wanted and needed. <3 <3 <3”
“Went to ask for a mattress warranty. They gave me a very good orientation on how to submit my claim. I received a credit from Matress Firm and bought a new matress?”
“Ulysses and Shauntell showed great customer service. They went above and beyond to show us specific details of each mattress we were interested in. They truly made our mattress shopping a pleasant experience. Definitely recommending them to family and friends.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“I can’t say enough great things about working with Stan at Sandman Sleep. He is incredibly knowledgeable and approaches everything in a consultative, thoughtful way. He was never pushy; just educational, patient, and genuinely interested in helping us make the best decision. If you want an honest, pressure-free experience, Stan is the person to see.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“Mark was so knowledgeable and so patience with my fiancé and I. What we appreciated most was his knowledge and relatability. If you are looking for more than just a sales person please go straight to Mark”
“Fantastic appliance store! They have a great selection, something for everyone. The delivery and set-up people are top notch. The store manager (Starla) is great! I would go back again.”
“We worked with Scott Baish. He was friendly and knowledgeable. I told him that I was looking for a very firm mattress with limited plush/give to address backaches that I get sleeping on a 2-year-old Saatva Classic. He asked for our budget and showed us four options to try. I ended up getting a Stearns & Foster Estate Ultrafirm mattress. We came on a Sunday and delivery was set for Tuesday. We felt no pressure to purchase while at the store. Delivery was seamless. It’s been a week of uninterrupted sleep with no backaches on the new mattress. I am very satisfied with the service and I hope the quality of this mattress holds up for a while!”
“John was very helpful at making recommendations to my needs. I don’t always like to shop in person because some are very pushy. But I very much enjoyed my experience at mattress firm on halsted. I’ll add more once I get the mattress delivered.”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
10AM - 6PM
4238 S Cottage Grove Ave, Chicago
Mattress Stores
“I was able to buy the exact couch and a bed frame I wanted with ease. Rosemary is absolutely amazing with her customer service! She is very attentive and listened to all my needs! I am a very satisfied customer and happy I stopped by. My furniture search has now come to an end and I’m happy with my overall experience.”
“Jeremy was incredibly knowledgeable and made the whole experience really fun. We ended up with a great mattress at an awesome price and couldn’t be happier with our choice to go here!”
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“Five Stars:
Check out Furniture Express:
Best Furniture Outlet Stores Reasonable Prices Great Selection Furniture for every room in your house Outstanding Staff & Customer Service Team
Me & my daughter stopped by Express Furniture Outlet at 5401 South Wentworth we were moving wanted to start fresh needed a new bedroom set meet Ms Mary was so warm & friendly answered all our inquiries from purchasing they have very reasonable prices shipment and fast delivery & setup services.
I will definitely be coming back to their store to purchase a dinette set & also will highly recommend their furniture store to my family & friends”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
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“⭐⭐⭐⭐⭐ Great family-owned business They treated us with respect and made us feel comfortable from the moment we walked in. Huge selection, great deals, and amazing customer service. We bought two mattresses and couldn’t be happier. Thank you for such a great experience”