Pep Boys in Cicero, IL, is a well-regarded auto service and tire shop, known for its friendly and helpful staff. Customers appreciate the team's willingness to listen to their needs, making them feel valued. With over 15 years of service experience, many loyal customers praise the quality of work, particularly for brakes and inspections. The staff, including knowledgeable technicians like Jorge and Daniel, are noted for their professionalism and exceptional customer service. Whether dealing with emergencies like towing for overheated vehicles or providing quick installations for car batteries, Pep Boys is committed to ensuring a positive experience. The shop also offers same-day services for tire repairs and replacements, making it a convenient choice for those in need of auto care. With expertise in servicing hybrid and electric vehicles, Pep Boys stands out as a trusted location for all car, truck, or SUV needs.
Ease of making an appointment on line -Service advisor Israel was very knowledgeable with explaining the process and time of completion on when the service would be completed. Overall staff at pick up were extremely friendly.
March 2025
Always Friendly, helpful and willing to listen to customers wants and needs!!! I really appreciate this location!!! 🏆🏆🏆
February 2025
As of right now the vehicle is running and riding smoothly, no complaints
