Total Wireless receives high praise for its excellent customer service and knowledgeable staff. Customers highlight the helpfulness and professionalism of employees, especially mentioning Maria, who is described as reliable, specific, and very helpful in answering questions. The staff is appreciated for their ability to explain products clearly and assist with tasks like data transfer and account setup. Customers feel satisfied with the store’s prices and overall service, finding it to be their preferred choice over other wireless providers. The store is also noted for being clean and welcoming.
They helped my 90 yr old Auntie fix her phone. Great staff!
March 2026
Went to buy phones for my kids at the last min and the clerk was very very patient an very polite even when he lights went out she stayed calm to make sure we was cool very polite clean place
January 2026
Maria was excellent! Very very easy to work with. Personable