Verizon's store at Cicero offers an excellent customer experience with a friendly and helpful staff. Customers appreciate the polite and professional service provided by team members like Mari, Manny, and Andy. Many reviews highlight the patience and understanding of the staff while assisting with phone upgrades and answering questions about services. The store is well-organized, making it easy to find accessories and complete transactions efficiently. Customers have noted the pleasant atmosphere and the willingness of everyone to assist, including the security guard. In addition to in-store visits, Verizon provides convenient online options for scheduling appointments and picking up orders. Overall, the Cicero location is praised for its outstanding service and knowledgeable employees, making it a reliable choice for mobile and internet needs.
Jorge was an excellent help great customer service helped with everything that needed.....
November 2025
The store was well stocked and the personnel was amazing and quick to attend customers. I want to shout out mari. She is super friendly and answered all my questions and explained in detail everything. The best verizon store in all of Chicago.
December 2024
The Business account manager Jesse is very professional and helpful !
